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Patient Care Liaison-Unit Secretary- Customer Service RepresentativeContactRelocating to Atlanta, GAin August Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveTo secure a Unit Secretary position where I can utilize my exceptional organizational skills, attention to detail, and strong communication abilities to contribute to the efficient operation of the unit and provide excellent support to both staff and patients. EducationFlorida Atlantic University777 Glades Rd. Boca Raton, FL,33431Bachelors of Fine Arts DegreeConcentration:Theatre Performance and FilmGPA: 3.56Graduated: Fall 2022Key SkillsCustomer ServiceEffective CommunicatorCollaborative Problem-Solver GreatInterpersonal SkillsDetail OrientedIndependent workerReferencesAlejandro AlvarezPHONE NUMBER AVAILABLEAngela JacksonPHONE NUMBER AVAILABLEJohnathan MountPHONE NUMBER AVAILABLETenille TompkinsPHONE NUMBER AVAILABLEExperienceLee Health (Hospital System)September 24, 2018 Present(6 Years of Experience)Positions: Customer Service Representative & Patient Care LiaisonManaging and maintaining patient records, ensuring accuracy.Answering phone calls, taking messages, and directing inquiries to the appropriate personnel.Transcribing and distributing physician orders accurately and in a timely manner.Assisting with admissions, discharges, and transfers of patientsOrdering and maintaining office supplies and equipment inventory and audits.Collaborating with medical staff to ensure smooth workflow and patient care coordination.Bahama Breeze (Touristic Casual Dining)March 22, 2023- December 2, 2023Positions: Head Hostess & Food Runner-To GoOverseeing host Team and Ensuring smooth workflow.Assigning seating arrangements and managing reservations.Greeting guests and providing excellent customer service.Coordinating with front and back of house to ensure timely seating and service.Sixty Vines (Winery and Fine Dining)June 2022- Dec. 2022Positions: Hostess & Food RunnerHandling guest complaints or special requests efficiently and effectively.Training new hosts on protocol.Monitoring dining room cleanliness and appearance. Ensuring adherence to hygiene and safety standardsAssisting in resolving any conflicts or issues that may arise |