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Click here or scroll down to respond to this candidateCandidate's Name
Memphis, TN Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional SummaryEnthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.SkillsAccount ManagementInbound and Outbound CallingCustomer Service and AssistancePresenting SolutionsCustomer Relationship ManagementExceptional CommunicatorCustomer ServiceRefund ProcessingRetail MarketingPrioritizing CallsComplaint Logging and ResolutionCustomer Complaint ResolutionWork HistoryJuly 2023 - October 2023Chandler And Campbelle InvestmentCustomer Service AssociateHelped large volume of customers every day with positive attitude and focus on customer satisfaction.Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.Offered advice and assistance to customers, paying attention to special needs or wants.May 2023 - July 2023AmazonWarehouse AssociatePrepared orders for shipment by picking, packing, and labeling merchandise.Worked safely around moving machinery.Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehiclesMay 2022 - August 2022Cutco CutlerySales RepresentativeManaged customer accounts to secure customer satisfaction and repeat business.Trained and mentored new sales representatives.Retained excellent client satisfaction ratings through outstanding service delivery.Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.April 2021 - January 2022ZaxbysCashierGreeted customers entering store and responded promptly to customer needs.Built relationships with customers to encourage repeat business.Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.Worked flexible schedule and extra shifts to meet business needs.EducationUniversity of Memphis Memphis, TNBachelor Of Business Administration Business Administration And Management |
