Candidate Information | Title | Customer Service Business Development | Target Location | US-NC-High Point | Email | Available with paid plan | | 20,000+ Fresh Resumes Monthly | |
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| | Click here or scroll down to respond to this candidateNATASHAGILCHRISTCUSTOMER SERVICEREPRESENTATIVECONTACT (Street Address ) 425-8657 EMAIL AVAILABLEO High Point, NC 27262SKILLSBusiness DevelopmentUnderstanding Report Transcription Sales Expertise Stocking and Replenishing Customer Relations Retail Sales Customer Service Product PromotionCAREER OBJECTIVEHardworking candidate skillful in providing excellent customer service. Proven track record of resolving customer issues in a timely manner while upholding the highest standards of customer satisfaction.Extensive experience in using multiple communication channels, including phone, email, and web chat. Strong interpersonal skills, and an ability to lead and motivate a team to success. Dedicated and knowledgeable individual with vast experience providing exceptional customer service to a wide variety of clients. Proven ability to quickly assess customer needs and provide appropriate solutions.Skilled in resolving customer issues, managing customer relations, and providing detailed product knowledge. Committed to streamlining processes to improve customer service efficiency and satisfaction.Proven ability to provide excellent customer service and resolve customer complaints in a timely manner. Possesses strong problem-solving skills and the ability to multitask in a fast-paced environment.Aiming to leverage my abilities to successfully fill the lob Title) role on your team. EXPERIENCEMay 2019 - June 2023Customer Service RepresentativeAT&T, High Point, NCIdentify and access customer's needs to achieve satisfaction through open and interactive communication Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts.Provided account information to customers and explained bill service policies and customer rights.Assisted customers with product selection by providing detailed information about available products and services.March 2016 - April 2019Customer Service SpecialistSpectrum Charter Communication, High Point, NCHandling 90+ calls daily, with duties including signing up new customers, retrieving, customer data, presenting relevant, product information and canceling services Maintained knowledge of company products to provide helpful suggestions. |