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Title Food Service Customer
Target Location US-SC-Moncks Corner
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Candidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLEObjective Dedicated skilled professional with versatile skill sets developed through experience in administrative, customer service, patient care, tax law, purchasing, procurement, accounting and food service.Department of the Air Force (NAF) Food Service Worker 7/29/2024 to PresentUse proper cleaning solutions to sanitize food preparation surfaces, Clean walk-in refrigerators and freezers in a food service organization, Handle and store sanitized dishes, glasses and silverware for public use, Scouring and scrubbing heavy cooking utensils such as mixing bowls and pots, Performing heavy duty cleaning tasks, Make sandwiches using prepared ingredients for child care center, Loading and operating a dishwasher, Portion food items into standard serving sizes using the proper utensils and containers, Assemble and tossing fresh fruit or green salads in large quantities for public consumption, Brewing coffee in a restaurant/commercial size coffee maker, Set up glasses, silverware, dishes, trays, and condiments in communal dining areas, Emptying trashcans containing food scraps and waste.Allied Government Solutions for CGI Federal for Department of State Adjudication Administrative Assistant (Interim) 1/15/2024 to 4/18/2024 and 5/21/2024 to 7/9/2024 Answer incoming calls (internal and external), organize, type, collate, and file sensitive material, monitor Inbox holds daily, generate reports at scheduled intervals and reconcile reports including ATS Audit Reports, Error Rates Report and generate Age Analysis report, photocopy cases for Adjudication Manager and Supervisors, ensure file cabinets are secured at end of day and update lock log, quality control, ensure applications are stamped and signed, log hand off of application(s) in system, process Permanent Resident Cards and passports for closure/destruction.Medical University of South Carolina Patient Care Technician 12/22/2023 to 3/26/2024 Check patients blood pressure, blood sugar, temperature, heartbeat and pulse regularly, provide compassionate care, listening to patients concerns and guiding them by answering any questions or concerns, monitoring patients conditions and provide updates to healthcare team and chart in computer, turning, repositioning and move patients between beds, wheelchairs and seats, helping patients use the bathroom and dress, monitoring patients food and liquid intake, escort patients to get X-rays and other imaging testsAllied Government Solutions for CGI Federal for Department of State Support Associate II 10/23/23 to 1/15/2024 & 4/19/2024 to 5/20/2024 Customer inquiry correspondence and processing of US Passport and US Passport ID card applications for travel abroad, provide outstanding in-person customer service to passport applicants and government staff, operating a variety of computer systems and office equipment in the preparation, processing and mailing of passport applications and related documents as well as data entry, image review, document preparation, filing, scanning and retrieving/verifying data, team-player with dedicated work ethic lifts and carry 45 pounds excels in a fast-paced, goal-oriented work environment Great organizational, customer service and interpersonal skills, performs repetitive tasks, with effective communication skills, along with strong computer, filing and data entry skills, MS Word, PowerPoint, Excel and OutlookMedical University of South Carolina Patient Safety Companion 6/5/2023 to 12/18/2023 Responsible for providing consistent observation and monitoring of assigned patients at all times including adults and children that have S I, chart patient status in the hospital data base for nurse review in the ER and assigned rooms, ensure patient safety and injury prevention, report to the staffing office to obtain unit assignments, provide emotional support as clients heal and cope with disabilities, aging, sickness, or surgery, alert nurses and other healthcare professionals when needed, assist with feeding, changing, transportation, mobility/lifting transferringUS Dept. of Defense Store Worker 4/24/2023 to Present Customer service, maintain adequate stock of resale items daily and arrange products in a neat and orderly manner, operate a pallet jack when receiving deliveries to move merchandise from the receiving dock to the warehouse/storage space/sales floor, verify shipments by checking shipping documents, report discrepancies and damages, rotate stock on basis of age and freshness, ensure first in first out, maintain facings (product movement, monitor products on shelves to ensure products are not close dated or expired, conduct price/label/location verification per store master plan, participate in inventories, maintain proper isle appearance, cull and identify and pull any obvious spoilage/damage or out-of-date merchandise and dispose of it properly, receive supplies, equipment and resale items, operate a computer system that calculates and marks prices, and determines weights of merchandise, transport items to shelving and display areas, inventory, locate items for customers, clean displays and reset/stock displays for appropriate sales for the week, ensure work areas are clean and sanitized, prepare fruit trays and baskets for special orders.Charleston County Inventory Control Specialist II-EMS 10/7/2022 to Present Part-time as needed Responsible technical and clerical work for the Logistics Division of the Emergency Medical Services Department, creates and maintains manual and computerized logs and files, distribute and log medicines and narcotics to Paramedics and is primarily responsible for maintaining the control and accurate accountability of supply inventory, equipment, and vehicles, accepts, stores, documents, and retrieve/inspects supplies and equipment using a barcode tracking system, receives bio-hazardous materials for lawful disposal and or decontamination; delivers supplies and vehicles to and from various locations, as well as emergency incident scenes, clean and decontaminates vehicles and equipment; and notifies proper personnel of equipment/vehicle maintenance needs, performs general housekeeping duties as required, principal duties are performed in a warehouse, office, hazardous weather, or emergency condition.US Department of Veterans Affairs Advanced Medical Support Assistant 7/17/2022 to 1/13/2023 Experience of clerical, customer service, or other administrative work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position, independently set priorities and organize work to meet deadlines, communicate with internal and external customers tactfully and effectively, electronically, by phone, in person, and in writing, prepare reports and presenting data to various organizational levels, collaborate and communicate with a wide range of medical clinicians across multiple disciplines (e.g. medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists, and nursing staff) to accomplish team goal setting to ensure medical care to patients is met, resolve patient concerns, scheduling, cancelling, re-scheduling patients appointments; monitoring both in and outpatient appointments; ensuring encounter forms are completed in order to obtain appropriate workload credit; verify and update demographics and insurance information; processing all emergency and non-emergency transfers to other VA facilities or private hospitals; performing basic eligibility, reauthorization requirements for specific care of coverage.Wingate by Wyndham Hotel Front Desk Clerk 10/2021 to 06/2022Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay, data entry and retrieval, post payments via cash/credit cards, make change for laundry room or snacks, audit and balance reports from the day shifts, schedule guest wake-up calls and reservations for the following day, verify that all shift work has been completed as outlined on shift checklist, respond to guest inquiries, concerns and complaints, communicate to all departments, answer phones and place reservations, balance cash drawers and record receipts, email shift report to all team members.Morrison HealthCare for Trident Medical Center Patient Dining Associate 05/2020 to 06/2021 Work with patient caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities, assist dietitians, such as helping monitor patients who cannot eat food through their mouth, on liquid diets or have a specific calorie count to manage, cultural, ethnic and religious preferences, communicate problems or concerns with patients to appropriate nursing personnel in a timely manner, following department procedures, answer phones, prepared meal tickets for each floor notated special diets/allergies as well as late tickets, printed reports manage tray tickets and assemble meals/drinks according to each patients menu selection in a timely and accurate manner, delivered trays by food delivery cart to perspective floors, retrieve trays from patient rooms at assigned times, unload food carts, scrap trays and load dishwasher, remove clean dishes/utensils and return to proper storage location, adhere to facility/ patient confidentiality and the patients rights policy as outlined in (HIPAA) policies and procedures, follow Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line, comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures, performs other duties assignedDepartment of Air Force Air Mobility Command Human Resources Assistant (Military) 10/28/2019 to 07/15/2022 Supports military personnel programs, uses a variety of office automation hardware, software, and peripherals in the performance of military personnel functions and maintains files, performs a variety of processes and procedures to assemble, review, process, complete, and maintain compensation transactions for assigned programs, assists in determining, processing and tracking travel pay entitlements, ensured forms submitted are complete, marriages, divorce, birth of dependent(s), transfers, notate and notify member of incompleteness of forms.CVS Pharmacy Technician 03/2021 to 07/16/2022 Provide customer service, computer search for customer information for medication pick up, receives supplies, refer customer to the correct stations i.e., drop off, consultation or check in/out. check for shortages, tampering, breakage, deterioration, or expiration, accurately interpret and correctly fill prescription for verification by the pharmacist, file filled bagged medications verified by the pharmacist and file in the correct location for customer pick up, pull medication from bins for return to stock, scan pulled medications in computer and re-label for stock use, monitors and suggests changes for the improvement of workflow, work priorities prescriptions and give to pharmacist for verification of all medication, interacts with customers at front register and at drive thru window to meet their needs, process cash, check and credit card payments, assist in regularly scheduled inventories, complies with Safety, Occupational and Health Standards and Policies, safe guard of all confidential information.Medical University Hospital Authority Central Supply Supervisor 09/8/2019 to 07/18/2020 Served as shift supervisor of a medical-surgical Central Supply Department in support of 80 internal supply points within an academic Medical Center, provided administrative, supervisory, inventory management, and managerial functions as required to support the department's mission, coordinate tasks, allocate resources, and ensure efficiency, set expectations, and motivate team members. break down supply pallets and deliver supplies to designated areas throughout the Medical Center, demonstrates knowledge and skills required to disperse supplies without interfering with nurses and patients. Made recommendations to management to improve processes and assist with problem solving and continuous improvement, maintained flexibility to meet organizational production and service goals, as required by the workload.Berkeley-Charleston-Dorchester Council of Governments Cash Clerk 6/17/2019 to 10/25/2019 Reconcile moneys received into cash room from multiple bus routes, verifies accuracy of amounts received against the drivers client pickup manifest, organizes cash and coins dropped into drop boxes from the previous day and prepares for bank deposit, complete cash sheets, deposit summaries and discrepancy report, deliver reports to the appropriate department, ability to operate and monitor money counting equipment, log cash bags into log book for reconciliation of armored pickup, maintain secure environment in cash room.US Dept. of Defense Store Worker 3/5/2018 to 10/27/2019 Customer service, maintain adequate stock of resale items daily and arrange products in a neat and orderly manner, operate a pallet jack, receiving deliveries, move merchandise from the receiving dock to the warehouse/storage space/sales floor, verify shipments by shipping documents, report discrepancies and damages, rotate stock on basis of age and freshness, ensure first in first out, maintain facings (product movement, monitor products on shelves to ensure products are not close dated or expired, conduct price/label/location verification per store master plan, participate in monthly inventories, maintain proper isle appearance, cull, identify and pull any obvious spoilage/damage or out-of-date merchandise and dispose of it properly, receive supplies, equipment and resale items, operate a computer system that calculates and marks prices, and determines weights of merchandise, transport items to shelving and display areas, locate items for customers, clean displays and reset/stock displays for appropriate sales for the week, ensure work areas are clean and sanitized, prepare fruit trays and baskets for special orders.Charleston County Recovery Assistant 2/2/2017 to 3/18/2018 Provide intake services to individuals seeking services at Charleston Center, including generation of an electronic health record, obtain signatures for release of information and forms allowing treatment, collection of insurance or other payer information, provide information and screenings to people who call seeking information and/or services, worked closely with nursing, medial and clinical staff, ordered meals and completed meal/head count, serve meals, transport clients to appointments, observed patients, listened to their concerns, recorded observations, take clients out for breaks and outings, search incoming belongings to ensure nothing is unsafe while in treatment, oriented new patients to the treatment center, assisted patients in maintaining their activities of daily lining (eating, hygiene, maintaining a clean living space, etc.), de-escalated situations, assisted in room searches to ensure no food or contraband is inside, prepared daily shift reports, process lab requests from counselors for urine samples, take clients vitals and logged vitals into the computer, prepared daily shift reports.ASRC Federal Primus Desk Clerk 4/24/2015 to 12/9/2016 Customer service, offer guests advice on local activities, coordinate housekeeping, maintain records, data entry, answer phones, make copies, post signs, make room keys, contact maintenance when problems arise, direct students to correct buildings and classrooms for training, pick up new students from the visitors center upon arrival.Allied Universal Security Security Officer (Full Time 40 hrs. a week) 5/5/2016 to 3/7/2019 Determined the authenticity of the documents for persons and cargo entering the Ports of Charleston, directed traffic flow to ensure it flowed smoothly, issue escort passes, filing, answered phones, Perform work that involved detecting and preventing terrorists and instruments of terror from entering the Ports, provided superior security services to protect people, and businesses, delivered exceptional service that created a differentiated experience for clients and the people served.ABL Management Supervisor 7/1/2013 to 12/20/2014 Assign tasks that involved matching responsibilities to team members based on their skills, strengths, and workload. initiated clear instructions and follow-up, determine the order in which tasks or projects should be addressed, prioritized tasks, delegated tasks/duties to team members while maintaining accountability, allocated resources, monitored personnel performance and ensured that work was performed in accordance with agency standards, established corrective procedures, ensured immediate work area be always clean. consistently exceeded expectations and provided the highest levels of product and services, maintained an organized and efficient flow of production, concerning changes in menus, checked food stations to ensure cleanliness, proper disposal/removal of food, and proper storing.City of Hanahan Purchasing Agent 8/13/2006 to 2/ 2/2012 Responsible for procurement of all supplies, services, construction and equipment, purchased supplies in person and online; Ensured compliance was met through procurement policy; Reconciled and reported State Use Tax Reports; data entry and retrieval, customer service, processed and issued all purchase orders and credit cards for the city, close contact with state and local newspaper for advertisement of bids along with approval for printing of bids, obtained bids and notified contractor(s) of winning bids, upkeep of contracts, completed all vendor follow-up, reviewed requisitions and adhered to departmental budgets; verified monies collected from all departments, prepared bank deposits, took secured funds to the bank for deposit, processed invoices for payment, maintained supply inventory, sold/disposed of all city surpluses via in person and online bid process; compiled specifications for bidding purposes, reviewed bids with City Administrator, awarded bids after acceptance by City Council, maintained vehicle registrations, titles, and vehicle tags on all city vehicles, took vehicles to and from maintenance shops for repairs/inspection. Ensured work orders for maintenance and construction are prepared and processed and coordinated approval funding,City of Charleston Municipal Court Accounting Clerk 8/8/1991-7/8/2003 Responsible for accurate reporting of all balanced cash receipts, customer service in person and over the phone, data entry/retrieval, filed court documents: prepared bank deposits, processed in person payment, mail payments and night deposits, mailed receipts to customers, citizen contact on cases/judgments, contacted various state agencies on criminal and traffic cases, print and maintained bench warrants, printed, and mailed NRVC notices for payment, notified the DMV of paid and unpaid fines; supervised community service and seasonal workers, verified dispositions from court dockets and warrants; assisted judges and attorneys with case management, printed and reconciled daily and bench warrant reports.

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