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Click here or scroll down to respond to this candidateCandidate's Name
Productive and focused Collections Administrator with administrative skills. I offer superior performance in all aspects of collections with particular focus on medical and legal industries and exceptional customer service skills. Additionally, I have a background in the pharmaceutical industry and significant administrative and executive assistant experience. Committed to delivering high-quality work in a position where I will bring a friendly demeanor, patience, and flexibility in a stressful and ever-changing landscape. I also offer strong negotiating skills as well as an ability to communicate clearly and succinctly.Work History03/08/2024- 05/14/2024Greenlife Healthcare-claims specialist- resolving claims by approvingOr denying document-calculating benefits due-determining compensation due11/27/2023-02/15/2024Nj Family Care-customer supportMedical insuranceManage incoming callsManage work with Horizon,WellPoint insurance to provide calls with updates on there patient statusWorked with Medicare and Medicaid policiesSep 9/25/2022-April 4/25/2023Customer Service IIIBank Of America Pennington NJ. Customer service rep. Wealth Management. Helping bank FA/CA rep manage accounts. Helping with questions and complaints. Manage incoming callsFeb 2021
2/7/2022Feb 2020 May 20202008-2016Legal Collections AdministratorRadius Global Solutions, RamseIn conjunction with American Expresss Clients Recovery Department, increased collection portfolio of from one to eight million dollarsManaged caseloads, negotiated repayment terms, conducted asset research and communicated daily with legal offices.Tracked accounts through entirely of legal process, including, negotiating payments on pre-legal status accountsEnsured accounts met all local, state, and national regulatory paraments were met and in complianceCollections AdministratorTower Staffing, New York, NYFocused on bankruptcy and accounts payable collectionsWorked closely with customer service to facilitate client relationships on both accounts payable and accounts receivable sideCompleted time-limited project for which I was hired on-time and exceeded goals.Medical Collections SpecialistCommunity Collections Inc., Parsippany, NJScheduled collection campaignsHandled high volume of in-bound calls pertaining to reconciliation of delinquent accountsReviewed, compiled and analyzed data of loan loss reportsIdentified, researched and resolved billing discrepanciesMaintained system accuracyCommunicated with clients for a win-win resolution2008-2010Administrative CoordinatorMerck & Co. Inc., Rahway, NJServed as main point of contact for senior management, scheduling appointments and greeting and directing visitorsManaged payment databaseTrained entry-level employeesApplied analytical strategies to resolve complex problems2004-2008Front Office AdministratorSpringfield Nissan, Springfield, NJManaged billing for dealershipDirected incoming calls to internal personnel and departmentsReceived and routed business correspondenceMaintained company databaseEducation11-1-2004-3-2-2008Bachelor of Applied Sciences: Business AdministrationDeVry University - North Brunswick, NJPersonal InfoAddress113 Stirling AveSouth Plainfield, NJ07080PhonePHONE NUMBER AVAILABLEE-mailEMAIL AVAILABLESkillsProficient in Microsoft Office, Quickbooks, and Adobe IllustratorCustomer ServiceData Entry & Record KeepingCompliance Systems (HIP, CTMS)Ad Hoc ReportingMedicare/Medicade experienceCollaborative ResearchSchedule ManagementFluency in medical and legal terminology |
