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Name Available: Register for Free
Title Customer Service General Manager
Target Location US-SC-Lexington
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  PHONE NUMBER AVAILABLEEMAIL AVAILABLECareer ObjectiveObtain a position within a company that will allow me the opportunity for growth and development while utilizing my leadership and premier customer service skills. I am a team player, self-starter, hard-working and reliable with an innate ability to build a positive team environment. Additionally, I am an influential, effective, clear and concise communicator who thrive on the success of a department or company at large.ExperienceDecember 2023  PresentWhit- Ash Furnishings- Asset Protection, Warehouse Delivery SupervisorWest Columbia, South CarolinaAssist management in controlling cost and curtailing theftHelp warehouse manager oversee preparation of furniture for delivery, the loading of trucks, and fill-in on deliveries when short of staffSCDOT physical certified for operating delivery trucksMinor furniture repairHelp and assist the freight department when necessary due to inventory and staffingInventory and verify furniture correctly for deliveriesProvide top notch customer service to the customerJanuary 2023  December 2023Novo Logistics  Operations Manager at Michelin North AmericaLexington, South CarolinaAssist and report to General Manager in managing operations throughout locationResponsible for all activities regarding the management of employees, monitoring safety, implementing operations procedures, improving efficienciesManage assets, budgets and any other request or duties as assigned by General Manager or upper-level managementServe as the backup to the General Manger in the management of site processes and proceduresSupervise and work with supervisor(s) to effectively manage daily activities and employee mattersRecruit, orient, train, schedule, coach, counsel, motivate and discipline employees; communicate job expectations; evaluate performance; enforce policies and proceduresMaintain and ensure compliance with safety procedures and expectationsOperate forklift and assist in other warehouse or plant duties as may be needed from time to timeMarch 2018  December 2022Michelin North America - CBLF Machine Operator, Feedband OperatorLexington, South CarolinaOperated waste cost effective machineResponsible for all production, record keeping, maintenance reporting and panel documentation.Certified Stand-up and Sit-down Forklift OperatorResponsible for all Safety and New Hire TrainingActed as Personnel, Safety and Delivery Spoke RolesTrained and certified on multiple department jobs as an emergency fill-inTrained contract supervisors and personnel for MichelinMay 2017  March 2018Advantage Xpo  Shift Manager at Michelin North AmericaLexington, South CarolinaManaged all jobs outsourced by Michelin US 5 PlantResponsible for 40+ personnelKept timecards, human resource documents and filesResponsible for employee training and certificationsRepresented Advantage Xpo in all Michelin staff meetingsHeaded-up Special Projects with Michelin TeamsJune 2005 - January 2009 - Patrol Officer/Criminal Drug Investigator/Field Training Officer for Reserved Officer ProgramMcColl, South CarolinaManaged case files to be presented in courtLaunched traffic check pointsHeaded search warrant and drug bust teamLiaison for the Community Cooperation ProgramAssisted multi-departments in cases and search warrantsAssisted US Marshal Service Fugitive Task Force DivisionAssisted Federal Immigration Custom Enforcement (ICE) DivisionNovember 1994  June 2005Smithfield - Transportation Supervisor and DOT Compliance ManagerLaurinburg, North CarolinaManaged a team of 19 members ranging from truck drivers, dispatchers and truck/trailer equipmentSupervised all aspects of feed deliveryFacilitated feed plans to include supervision of correct truck loadingDeveloped and maintained grower customer relationsManaged and maintained records of all DOT Compliance and Safety Regulations for all drivers within the transportation divisionFacilitated all preventive and general maintenance for trucks and equipmentManaged annual financial budget of $1.5-$2 million for Transportation Delivery DivisionActed as Human Resources Director within division up to and not limited to interviewing, annual reviews and disciplinary actionFacilitated mill and driver monthly OSHA and DOT Safety MeetingsMember of company-wide Focus Group in generating of new ideasMarch 1992 - October 1994Domtar Paper Media Company  Quality Control Specialist/Shipping & Receiving/Packing Line OperatorTatum, South CarolinaInspected all paper products to ensure companys minimum requirements of compliance for quality control was adhered toOperated fork-lift to load and unload trucksClamp Truck Operator to load and unload rail carsOperated packaging line responsible for packaging, labeling and wrapping finished products to be stored and shippedAssisted in machines preventative maintenance and over-haul repairsEducationAugust 1988 - December 1990Clemson University, Clemson South Carolina - Agricultural Business MajorAugust 1985 - June 1988McColl High School, McColl South Carolina - DiplomaCertificationMarch 2017Successfully completed and passed Work Keys Skills Report TestOctober 2010 - March 2012Palmetto Unified School District, Columbia South Carolina - N.C.C.E.R. Certified in over 800 hours of carpentry Specializing in areas of OSHA, Core Curriculum and Carpentry level I & IIMay 2006 - July 2006South Carolina Criminal Justice Academy, Columbia South CarolinaJune 2000  August 2000Richmond Technical College, Rockingham North Carolina - Completed supervisory skills coursesFebruary 1998  August 1998Chesterfield Marlboro Technical College, Bennettsville South Carolina - Emergency Medical Technician Certification of South Carolina State BoardReferencesAvailable upon request

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