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Click here or scroll down to respond to this candidateCandidate's Name
GeorgiaIPHONE NUMBER AVAILABLE(EMAIL AVAILABLE)EducationCybersecurityIDeVry (currently attending)BAI IATLANTA METROPOLITAN COLLEGE Major:PsychologyHIGH SCHOOL DIPLOMAIMAY 2007IRIVERDALE HIGHSCHOOLSkills&Abilities Problem-solving,Analytical, Insurance Verifier, ClaimsHandler, Account Management, Property Management Stronginterpersonaland communication skills withtheabilityto work effectivelyinadiversecommunity Screening, sorting, anddistributing mail:andmaintainingvarious logsandrecords along with Critical Thinking Advanced computer skills inMicrosoft Word/ Excel/PowerPoint/ Access/Yardi Risk management, customer service, accounting, and scheduling Database management - SAP, JDE, SQL, CRM, and Quickbooks Detailed Oriented in accounts payable and accounts receivable ExperienceClient Service Coordinator Randstad FEB 2024- Current Client inquiries ensure timely and accurate responses to foster client satisfaction. Prior Authorizations and organizing manual routing sheets, providing administrative support to enhance operational efficiency. Contributing client service strategies on approvals through tracking and reporting. Loaner Coordinator Mercedes-Benz JAN 2023 - JAN 2024 Delivered outstanding service to claimant providers processing damage and injury claims. Consult with customers to assess needs and propose optimal solutions. Reviewed every appointment's policies and resolved any coverage issues promptly before service. Claims Service Representative II Sedgwick JAN 2021 - JAN 2023 Contacted assigned medical providers on behalf ofclients to retrieve medical records in compliance with company and HIPAA guidelines. Achieved daily work volume with the quality requirements to meet weekly goals completing claims. Assures timely retrieval of records to meet client's deadlines. Coordinated prompt follow-up on outstanding & incomplete record request to maintain adherence to client deadlines. Business Analyst LUXOTTICA JANUARY 2017- DECEMBER2021 Handled incoming calls and emails from customers regarding issues with deliveries. Conducted training for new personnel regarding company operations, policies, and services. Resolved conflicts and negotiated mutually beneficial agreements between parties. Improved shipping through product training, knowledge bases using SAP & CRM DataAnalyst/AuditorICLAYTON COUNTY SERVICE AUTHORIZATIONIOCT 2014-DEC 2016 Conducted through interviews to collect essential data. Responsibleforprocessing referrals anddeterminingwhether the individual iseligible Answered phones(multi-line), directed, screenedcalls,relayedmessages&scheduledmeetings |
