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Street Address Tel: PHONE NUMBER AVAILABLETo use my administrative, secretarial, customer service, and management skills to obtain a career within a company where I can help the company continue to improveWORK EXPERIENCEBroadPath Health Services, U.S. 10/23 - Present Customer Care AdvocateSchedule healthcare assessments for insurance customersComcast, Jackson, MS U.S, 03/2015 - 07/2023 Customer Account Executive IIWork with customers to find solutions to their problems with their accounts to lower bills and retain them. Work by offering new promotions, lowering bill, and giving discounts.Stamps Management, Jackson, MS U.S. 04/2010 - 08/2013 Administrative AssistantImplemented time clock and up-to-date cash register. Implemented new payroll system with Paychex and owner thus saving owner over $100 a month.Responsible for managing office, paying all monthly bills, purchasing office supplies. Implemented new accounts payable and receivable system and all other office duties via Microsoft Office SuitesTwo-Way Carpet Cleaning, Jackson, MS U.S. 07/2007 - 02/2010 Office ManagerManaged office, responsible for accounts payable and receivable, scheduled appointments, made reservations for out-of-town jobs, all other office duties via Microsoft Office SuitesAT&T, Jackson, MS U.S. 08/2002 - 05/2007 National Directory AssistantProvided customer service to landline and cellular customers using different computer systemsEDUCATIONBelhaven University Jackson, MS U.S.2009 - 2012Bachelor in Healthcare Administration, GPA: 3.265Hinds Community College Pearl, MS U.S.2014 - 2016Associate in Nursing, GPA: 3.007In school to better myself by getting my Nursing Degree to help others.SKILLSProficient in Microsoft Office Suites10 years Administrative experience Proficient in PowerPoint, Excel, and Outlook20 years Customer Service ExperienceHireDesk Applicant Tracking System http://www.AtsReview.com |