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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Westwood DriveToms River, NJ Street Address
PHONE NUMBER AVAILABLE home / PHONE NUMBER AVAILABLE mobileEMAIL AVAILABLEEXECUTIVE SUMMARY:Organizational Development and Management professional with proven success in real estate site selection, due diligence, and site development. An independent self-starter with a passion for taking on challenges. Proven track record for getting bottom-line results. Strengths include:Turn around strategiesStore trends and data analysisSite SelectionFinancial managementInventory /shrink controlCustomer serviceMarketing and promotionsTerritory SalesPROFESSIONAL EXPERIENCE:2021 - Advance Auto/Auto ZoneGeneral ManagerProvide exceptional selling experience for DIY and professional customers. Provide leadership and developmental coaching for store Team Members. Achieve personal / store sales goals and service objectives. Manage DIY services including battery installation, equipment testing, wiper installs, etc. Ensure high standards of customer service including prompt handling of any complaints regarding product and operational standards. Understand levers to impact P&L. Manager on duty responsibilities (touch base/coaching, issue resolution, floor/phone mgmt., task assignment, and completion, safety, open/close duties). Manage weekly scheduling process. Assist in backing up operations of commercial delivery program. See that online orders, same-day delivery orders, special orders, and transfers are processed promptly. Process deposits and daily paperwork.2019 - 2021 Schwan FoodsSchwan Consumer Brands - Retail Customer Sales Sell Schwan's products to retail stores in the assigned region at the store level and performs in-store activities to drive incremental sales ultimately. Deliver against designated revenue/volume targets and drive superior in-store execution. Sell company products based on store plan-o-grams and achieve national customer standards on in-store execution. Maximize in-store opportunities through incremental sales activity and increase product display space in retail stores. Establish and maintain positive relationships with store-level personnel. Effectively handle and resolve customer complaints. Collaborate with assigned customers during upcoming promotions and utilize opportunities at the POS to stimulate sales. Records preorder sales for delivery and ensure national customer standards on deliveries. Stock and maintain products on store shelves. Maintain product displays, monitor product codes, and ensure retail price tags are properly displayed. Achieve annual KPI metrics for the DSD Retail Sales organization.Maintain compliance with Company safety regulations, policies, and procedures- including reporting and record-keeping.2017 - 2019 InstacartFull-Service Shopper-Personal Shopper Select and sort customer orders, constantly communicating with the customer regarding outs and replacement opportunities. Stage, load, and unload vehicle with listed goods, ensuring proper and safe positioning while taking ample precautions with fragile goods. Deliver customer orders promptly.Demonstrate expertise in local streets, arterials, and routes, as well as a solid knowledge of traffic laws and regulations. Plan and coordinate optimal delivery routes to maximize efficiency while cutting fuel costs.Utilize superior interpersonal, problem-solving, and time management skills to generate peak results and performance. Collaborate with store personnel to ensure maximum fill on customer orders.2016 2017 Boos DevelopmentReal Estate Manager Mid-Atlantic Qualify site opportunities for free-standing single-tenant projects. Advise clients on trade areas, market trends, market values, and potential sites. Collaborate with Research Team to create site presentations using maps, aerials, and demographic information. Present sites on client real estate tours. Negotiate key business terms and facilitate LOI & Purchase Agreements. Manage and direct relationships with local brokers. Analyze financial data, create preliminary development budgets, and collaborate with Development Team. Participate in on-site construction meetings, local municipalities meetings, and neighborhood meetings.2015 2016: 7-11 CorporationReal Estate Manager- NY Metro-Brooklyn, QueensResponsible for all Market Analysis and Trade Analysis, site selection, and Full management of economics of the deal.Achieved bonus and merit raise in 20152014 2015: Family Dollar CorporationReal Estate Manager- State of New Jersey and all New EnglandResponsible for all Market Analysis and Trade Analysis, site selection, and Full management of economics of the deal.Achieved bonus and merit raise in 20142005 2014: Dollar General CorporationReal Estate Manager- New York, New Jersey, Philadelphia, Eastern PA, Massachusetts, Vermont & New HampshireSite selection of new stores by developing a knowledge of real estate dynamics for optimum site selection.Follow up on existing locations that require relocation, negotiate terms of new leases, track market changes and plan pro-active strategies. Monitor all stages of store development from site approval to maturity. Work closely with development and operations departments to assure store success. Manage and monitor a network of brokers, developers, and real estate professionals to assist in achieving set goals.Most approved deals NE team 2006. Achieved bonus and merit raise in 2006.Most approved deals NE team 2007. Achieved bonus and merit raise in 2007.Most approved deals NE team 2008. Achieved bonus and merit raise in 2008.Achieved bonus and merit raise in 2009.Achieved bonus and merit raise in 2010. Top 5 award average weekly store revenue new store openings.Mid-year review and performance raise September 2011.Achieved bonus and merit raise in 2011.Achieved bonus and merit raise in 2012.2003 2005: Movie GalleryReal Estate ManagerResponsible for the Northeast States including New York, New Jersey, Massachusetts, Connecticut, Maine, New Hampshire, Vermont, and Rhode Island. Duties include; Research and securing locations for new stores by developing a knowledge of real estate dynamics for optimum site selection, identifying stores that need to be relocated or closed, negotiating terms of new leases, tracking market changes and planning pro-active strategies, monitoring all stages of store development from site approval to maturity. Work closely with development and operations departments to assure store success. Manage and monitor a network of brokers, developers, and real estate professionals to assist in achieving set goals.Managed a territory of 250 stores and $75 million in revenue.70 approved sites in the first 12 months. Achieved bonus and raise the first year with the company.2002 2003: Auto ZoneStore ManagementResponsible for managing all aspects of operations for an 8000 SF retail unit with a 10-person staff and a $2 million in revenue including; shipping, receiving, merchandising, store resets, customer service, p&l, safety, and training, ordering, scheduling, and conducting staff meetings.2001 2002: 48 Hrs Video Stores, Allentown PA16-store independent video chainRetail ConsultantManage all stores inventory and shrink control, compile and analyze store audit data, customer rental trends, and rental and sales data. Responsible for all video and game rental purchasing and sales and pre-viewed inventory management.Converted all 48 HRS Video's point-of-sale systems, installing a state of the art system with central station reporting in only 2 months vs. the projected 6-month time frame by assembling a conversion team to perform the actual data conversions in-house.Compiled and analyzed store audit data leading to the discovery of missing game inventory.Implemented a chain-wide inventory procedure, reducing shrinkage by 2% monthly in games.Centralized data enabling the analysis of any video title in one or more stores at any time, resulting in more precise buying and inventory management.Created an on-shelf report system to identify slow-moving inventory allowing movies to be pulled out for sale quicker and at a higher price.1999 2001: Pick A Flick/Movie Mania Video Stores, Penn Yan, NYIndependent Video ChainManaging PartnerResponsible for all aspects of store operations including point-of-sale and information systems, inventory control, real estate, site selection, expansion/turnaround strategies, purchasing, banking/finance, store design and layout, inventory, daily operations, vendor relations, personnel, marketing, promotions.Opened and purchased 8 stores, growing chain from 9 to 17 stores.Formed a buying group with the stores, gaining favorable pricing and securing additional advertising and marketing funds.Implemented new point-of-sale software, facilitating central station reporting, and enabling the establishment of rigid inventory control standards and individual store accountability.Increased store revenues by 20 -100%. Reduced shrink below 2% chain-wideEstablished and monitored marketing and pricing objectives, gaining market share and competitive advantage in each store market.Redesigned and re-merchandised stores to keep up with changing technology.Negotiated and executed the lucrative sale of the company to a major corporation.1997 1999: Flash Distributors, Brooklyn, NYVideo/Electronics DistributionMarketing/Key Accounts RepResponsible for the creation of marketing materials for all accounts and key account sales for the northeast.Opened up the upstate NY sales territory creating a new presence for the distributor and over $750,000 in new revenue per month in the first year.Brought on over 12 key regional chain accounts totaling 75 stores and over $15 million in revenue. Established relationships with retailers to improve their bottom line.Designed and created sales and marketing materials in-house for the sales force and retail accounts. Implemented competitor analysis and demographic studies for the entire distribution area.1996 1997: New Horizons Home Video, Hollywood CAIndependent Movie StudioNortheast Regional Sales Rep, Home Video Div.Responsible for sales territory from Vermont to Virginia, conducting monthly sales meetings with distribution branches and key retailers.Designed, implemented, and tracked promotions for retail and distribution, promoting incremental sales to accounts.Participated in trade conventions and retailer/distribution events promoting studio movies and increasing sales.1990 1996: Super Video Management Co., Woodridge, NJ14-store specialty chainBuyer/Merchandise ManagerResponsibilities included planning, creating, and implementing sales promotions and campaigns, conducting staff meetings on cost control, sales strategies, customer service, and motivational training. Set goals for rental and sale products.Bought and merchandised all rental and sale products, increasing revenue 10% - 100% chain-wide.Created POP and merchandising materials in-house creating central control and distribution.Designed and implemented a Plan-O-Gram merchandising system that was used chain-wide. Analyzed and interpreted monthly sales reports to track product performance.1982 1990: Video Image, Wayne, NJIndependent video chainOwner/Principal/OperatorResponsible for all store operations including site selection, lease negotiations, bank/financial negotiations, advertising, promotions, staffing, training, and purchasing.Introduced the first automated 24-hr. video vending window in the area, which generated $20,000 in revenue in the first 3 months of operation.First area video store to go online with a computerized point-of-sale system allowing computer-generated data to aid in day-to-day strategies.1979 1982: IMAGE EQUIPMENT OF N.J., Manhattan, NYBranch ManagerResponsible for all aspects of operations of an office equipment retail business.Supervised sales and service departments, and office personnel, and corresponded directly with accounts to maintain a high level of customer satisfaction.Dealt directly with major accounts including Sterns, A&S, Macys, and Alexander's.EDUCATION:Ramapo College, Mahwah, NJ (B.S. Business Administration)SKILLS:Extensive knowledge of point of sale and information systems.Proven leadership and team-building abilitiesProficient with MS Office, Outlook, PowerPoint, Word, Excel, AccessProficient with Accruent, SLIM, and TAS demographic database management softwareSuperior interpersonal, communication, and collaboration skills.Highly motivated with the self-directed ability to achieve excellence while managing multiple projects. |
