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Title Patient Care Customer Service
Target Location US-OH-Urbana
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Springfield Urbana pike lot11Urbana, Ohio Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARY:Dedicated Medical Professional with a proven track record of effectively managing trauma and emergency situations. Skilled in IV administration, CPR, and ACLS protocols. Possesses strong communication and problem-solving abilities. PALS and TNCC certified. EDUCATION: BSN, Urbana University, Urbana, OH, 2013 Associates Degree Nursing, Community Hospital School of Nursing, Urbana, OH, 2007CERTIFICATIONS: CPR Certified PALS Certified ACLS Certified TNCC CertifiedPROFESSIONAL EXPERIENCE:Critical Care Systems, Dublin, OHNurse Supervisor, 2011-2012 Managed a team of 5 professionals and over 20 contractors, providing care to up to 250 patients. Established and maintained relationships with 11 hospitals, ensuring seamless patient transfers. Accomplishments: Implemented new patient care protocols resulting in improved efficiency and patient outcomes. Led staff training initiatives, resulting in increased team cohesion and performance.Intake Coordinator, 2009-2011 Coordinated care for approximately 250 patients, including hospital, pharmacy, and home needs. Trained new hires on customer service and company protocols, ensuring adherence to quality standards. Accomplishments: Developed expertise in Medicare and commercial billing processes, serving as a valuable resource for payment and treatment inquiries. Streamlined patient intake procedures, reducing wait times and improving overall patient satisfaction.Springfield Regional Medical Center, Springfield, OHStaff RN Emergency, 2007-2009 Identified critical conditions in patients, including one requiring enhanced care following a new stent procedure. Accomplishments: Received recognition from patients and hospital leadership for exceptional patient care and clinical judgment. Collaborated effectively with interdisciplinary teams to ensure optimal patient outcomes.Staff RN CCU, 2007-2008 Provided comprehensive care to critically ill patients in a fast-paced CCU environment. Demonstrated strong clinical skills and effective communication to address patient needs and achieve hospital objectives. Accomplishments: Received accolades from patients and hospital leadership for dedication and professionalism.ACTIVITIES & AWARDS: President, CHSN Student Nurses Association, 2006-2007 Member, CHSN Student Leadership Council, 2006-2007 Emergency Disaster Team Member, Mary Rutan Hospital, 2004-2007 Vice President, CHSN Student Nurses Association, 2004-2005 REFERENCES: Troy Shirley, Rph, Director of Clinical Operations & Pharmacy, Dublin Methodist Hospital. Phone: PHONE NUMBER AVAILABLE Kathy Rose, SRMC, ER Charge Nurse. Phone: PHONE NUMBER AVAILABLE Barbara Miville, Nursing Instructor at CHSN, SNA Advisor. Phone: PHONE NUMBER AVAILABLE Stacie Trinkner Rph, Critical care Systems, Staff Pharmacist. Phone: PHONE NUMBER AVAILABLE Dala Dewitt, Director, CHSN. Phone: PHONE NUMBER AVAILABLE Simon Hess, SRMC, Staff RN. Phone: PHONE NUMBER AVAILABLE/pre>

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