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FRONT OFFICE RECEPTIONISTFriendly and courteous, with 10 years of experience serving in several prestigious Hotels. Consistently deliver first rate service in fast-paced professional environments. Skilled at fostering positive relationships with guests and promoting customer loyalty. EXPERIENCECONTACT INFORMATIONEmailEMAIL AVAILABLEAddress4001, South Lake Terrace, MiramarMiami, Florida33023PhonePHONE NUMBER AVAILABLESkillsGood CommunicationMultitaskingInitiative and problem-solvingabilitiesDependabilityInterpersonalPrioritizingOrganized and detail-orientedLANGUAGESFRENCHAdvancedENGLISHBasicSPANISHAdvancedCREOLENative41, Rure LamarrePort-au-Prince, HatiOct 2023  june 2024Sarthe, Route Nationale #1Port-au-Prince, HatiOct 2016  Jan 2017Sarthe, Route Nationale #1Port-au-Prince, HatiJun 2016  Sept 201650, Angle Rue Louverture &Geffrard, Ption- Ville, Hati.2013EDUCATION2010  2012o ReceptionistLES ASSURANCES LEGERS S.AGreetings visitors.Anticipate, document and address guests needs and communicate these requests to the relevant department.Managing security and communications systemsAssisting HR team.Coordinating internal and external eventso Contractor and Visitor Officer (Fixed-term Contract) BRASSERIE LA COURONNEGreetings visitors.Ensure proper Standards of hospitality are provided to all members, owners and guests on property and/or viatelephone.Ensure all pending arrival and departure information is accurate.Receiving, sorting, distributing and dispatching daily mailTransferring calls as necessaryo Filing Clerk (Fixed-term Contract)o BRASSERIE LA COURONNEUploads digital files and data.Organizes and archives records and documents.Makes copies of paper work and distributes as needed.Uses alphabetical and numerical systems to organize paper and electronic records documents.o HostessHOTEL BEST WESTERN PREMIERGreeting and welcoming guests in a friendly manner.Provide accurate wait times and monitor waiting lists.Manage reservations.Escort customersCoordinate with the staff about available seating options. o Touristic Adminitration (unfinished)Universitad Tecnologica de Santiago (UTESA)Santiago, Dominican Republic