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Click here or scroll down to respond to this candidateCandidate's Name
Wildwood, FL PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryHardworking and meticulous Payroll Administrator with 15+ years of accounting and customer service expertise. Analytical and detail-oriented with a rich history of leading successful payroll processing operations by addressing complex payroll inquiries, maintaining accurate financial records and reports, and ensuring regulatory compliance to achieve organizational goals and objectives. Committed to producing impactful results by building collaborative partnerships and positive rapport with diverse teams in fast-paced environments.Work ExperienceNTT Data Wildwood, FLClaim Agent January 2024 - February 2024Provided outstanding customer service by proactively addressing and resolving provider inquiries to serve customers dailyStrengthened operations by maintaining high levels of service quality at all times to increase customer satisfaction ratingsOptimized performance by streamlining communication processes to enhance efficiencyExceeded customer expectations by effectively managing and troubleshooting customer issues to deliver timely solutionsTrinet Wildwood, FLPayroll Accounting Clerk December 2022 - May 2023Exercised keen attention to detail by conducting thorough research and resolving various payroll tax inquiries to ensure 100% complianceEnhanced communications by liaising effectively between tax operations and customer support teams to solve complex problemsIncreased client satisfaction by processing payroll adjustments and corresponding amendments to ensure 100% accuracy of financial recordsPaychex Wildwood, FLPayroll Specialist September 2022 - November 2022Leveraged expertise by executing comprehensive payroll processing tasks to ensure accurate and timely compensation for client companiesUpheld high standards by reviewing and addressing tax notices in adherence to IRS regulationsDemonstrated sound judgment by maintaining regulatory compliance and minimizing fiscal discrepanciesTalent Temporary Agency Wildwood, FLQuality Claims Q&A Specialist June 2022 - September 2022Conducted thorough quality assurance reviews on statements of accounts and claims to maintain accuracy and compliance with industry standardsEliminated errors by addressing and resolving discrepancies in financial documents to ensure all accounts reflected true and fair valuesEnhanced operations by collaborating effectively with a team to meet strict deadlinesRobert Half Sarasota, FLPayroll and Tax Specialist September 2021 - May 2022Achieved operational excellence by processing a range of tax-related documents to ensure compliance with IRS regulationsAligned with stringent timelines by addressing unemployment notices and statements of accounts in a timely mannerStreamlined payroll processes by maintaining accurate records of missing returns and other critical tax documentsUSA Scientific, Inc Ocala, FLAccount Manager and CSR II May 2007 - May 2021Ensured 100% accuracy by effectively processing a high volume of orders for a diverse client base, including government agencies, educational institutions, medical centers, and hospitalsImproved reliability and customer continuity by systematically managing and maintaining standing orders for 180+ key accounts on weekly and monthly schedulesProvided comprehensive support to 48 sales representatives in account management to resolve customer issues and maintain strong client relationshipsSkillsPayroll Processing & Administration, Accounting, Documentation, Customer Service, Human Resources, Bookkeeping, Communication, Problem-Solving, Leadership, Account Management, Microsoft Office SuiteEducationHigh School Diploma Bay View High School |
