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Title Customer Service Quality Control
Target Location US-IN-Indianapolis
Email Available with paid plan
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EMAIL AVAILABLEProfessional Summary:Willing to learn new skills and expand on previous welding experience. Completes projects quickly, a motivating leader with strong multitasking skills is required. Construction foreman with experience ensuring that work complies with all applicable codes. Known for producing high-quality, long-lasting results. Workplace safety and client satisfaction are important to us. Skills:Safety regulationsInventoryQuality ControlPlanting ExperienceMaintenance WorkEmployee SupervisionPlanting flowers and bushesOSHA complianceFast learnerBilingual (English, Spanish)Education:High School - 2013Vocational High School Dr. Maria Socorro Lacot - Guayama, Puerto Rico Electricity StudiesCriminal Justice - Some college (No degree)Inter American University of Puerto Rico - Guayama, Puerto Rico Work History:Department Supervisor - February 18, 2023 - Present The Home Depot - Mishawaka, INCustomer Service, Lumber, hardware, Millwork, Paint, Sales, Etc. Window and door design, Paint Mixing, Lead, train coach and develop associate in each department to ensure customers receive excellent service and can easily find the merchandise they need.Equipment:forklift, reach lift, Ballymore, electric pallet Jack, Order picker. Monitor and ensure compliance with all store policies and procedures. Ensure customer service standards are met.Supervise and motivate staff to ensure high levels of performance. Monitor and manage inventory levels.Ensure the store is clean, organized, and properly merchandised. Monitor and control shrinkage.Manage cash and credit transactions.Train and develop staff.Monitor and manage staff scheduling.Resolve customer complaints and inquiries.Ensure safety and security of store and staff.Monitor and manage store budget and expenses.Monitor and ensure compliance with all store policies and procedures MJB Wood Group, LLC - Bristol - Elkhart, INQuality Control - November 2021 - January 2023Used Tc77 scanning equipment to manage product inventory, track progress through the facility, and record production data.Improved operational efficiency by maximizing loads on each transfer. Moved goods between warehouse locations based on shipment and storage requirements.Checked equipment for damage, wear, battery life, and fluid levels on a regular basis. Worked in a team environment to maintain high levels of productivity. Looked for flaws in equipment and performed repairs or maintenance. Double-checked items against documentation to ensure they were correct. Avoided waste when transferring materials between transport containers and processing equipment.Used strapping and bracing techniques combined with proper balancing to keep the load from shifting.Planned team member movements based on current requirements to avoid safety concerns or delays.Citterio USA Corp - Freeland, PAMeat Department Assistant - February, 2020 - October, 2021 Citterio USA Corp - Freeland, PACollaborated effectively with coworkers in fast-paced, dangerous, and intense environments.Kept track of how mincers, slicers, and sausage fillers were used by employees. Educated customers on meat choices and preparation methods to increase sales. Henkel - Hazleton, PAStaffing Coordinator Temp Position - August 2019 - February 2020 Followed all applicable health, safety, and environmental regulations, policies, and procedures.Was responsible for reporting and documenting unsafe conditions and defective equipment.Was in charge of event setup, as well as loading in and out of the performance space. Kept track of employee actions to ensure that they followed safety procedures. Updated training processes by reviewing existing documentation, soliciting associate feedback, and collaborating with legal and compliance teams. Developed and implemented innovative initiatives to boost employee engagement. Gave new hires a rundown of important job information, such as company policies, employee benefits, and job responsibilities.Central United Transportation - Killeen, TXLead Mover - September 2016 - August 2019Sorted cargo to ensure that it was delivered to the correct location, avoiding unnecessary delays and increasing productivity.Palletized boxes to make moving and shipping easier. Recorded accurate unit quantities and entered data into an inventory database to make record-keeping easier.Responded quickly and professionally to job-related inquiries from the supervisor and provided updates on expected task completion times. Followed the customer's instructions for item placement and special handling considerations.

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