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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILECustomer service oriented professional, backed by strong leadership skills and 5+ years of medical administrative support experience. Able to provide timely and accurate data to ensure reimbursement for patient services. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and assure patient privacy and confidentiality.Consistently successful in motivating and leading team members to top performance.Communicate in a clear and concise manner to ensure satisfactory customer service.Effectively prioritize work to ensure efficiency.American Heart Association Certified in BLS and CPR.Communication Platforms Skype.Microsoft Office Applications Word, Excel, Outlook, and PowerPoint.KEY QUALIFICATIONSMedical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBsRevenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party PayersElectronic Health Records (EHR) Electronic Medical Records (EMR)Managed Care (HMO, PPO, and POS) Workers CompensationInsurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04)Front Office Operations Medical Office Procedures SchedulingMedical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10, HCPCS, CPT)EDUCATIONUltimate Medical Academy Associate of Science Degree Medical Billing and Coding, 2023Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals CertificateWORK EXPERIENCEAlexandria Pediatric Dentistry Alexandria, VA 01/2018 PresentMedical Administrative AssistantServe as initial point of contact, greet patients, and maintain a warm and welcoming atmosphere.Take incoming telephone calls, update patient information, and maintain files.Ensure strict adherence to security and confidentiality guidelines as outlined in HIPAA.Knowledgeable in legal, secretarial and office practices.Harris Teeter Alexandria, VA 12/2016 12/2017Retail Cashier / Customer ServiceServed as direct point of contact and delivered excellent customer service with a positive attitude.Operated cash register, scanned merchandise, accepted payments, ensured accuracy of cash drawer, stocked shelves, and kept work area clean and organized.Worked as part of a team and interacted with diverse customers and staff members.Department of Social Services Hyattsville, MD 04/2005 05/2016Case ManagerReviewed 20 daily cases, determined customer eligibility, and ensured documentation for food, medical, and monitory resources were accurate.Ensured the day-to-day administrative needs of the establishment were fulfilled.Maintained files and kept all information confidential.Answering, forwarding, and screening phone calls.Sorting and distributing mail.Provide excellent customer service.Scheduling appointments |
