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Title Customer Service Representative
Target Location US-FL-Vero Beach
Email Available with paid plan
Phone Available with paid plan
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EMAIL AVAILABLEPHONE NUMBER AVAILABLESKILLSSurgical schedulerHealth insurance & billingCustomer serviceMedical terminologyEffective communicatorTime managementAdministrative supportAttention to detailEXPERIENCEWalmart, Vero Beach, FLFood Consumable/Fresh Area AssociateJuly 2016 - Present Receive and stock fresh produce, meat, and dairy shelves Monitor inventory levels, identify low/out-of-stock items Display commodities in an attractive fashion according to company standards Maintain proper signage and price tags; rotate items to minimize waste Answer customer questions and help customers locate items Follow safety protocols; keep work areas tidy; check expiration dates of perishables, and dispose of trash and packaging Complete monthly inventory for various areas of store Advanced Physician Services, Hawthorn, NYOperating Room SchedulerJanuary 2018-2023 Contacted and scheduled patients for ambulatory surgical procedures (Colonoscopies and Endoscopies) Obtained insurance authorizations, uploaded and submitted paperwork Copied, faxed, scanned, and distributed documents and correspondence; sent and received mail and packages Assigned in-patient consults to appropriate departments Requested labs and radiology results for doctors and physician assistants; maintained medical records Reviewed files, records and addressed patient inquiries and requests Handled a high volume of phone callsBoston Childrens Health PhysiciansPatient Service RepresentativeJune 2015  January 2018 Performed front desk functions for busy pediatric office Checked patients in for appointments; scheduled new, follow-up, and referral appointments Answered busy phones and ensured timely and effective information to callers with referrals and instructions from nurse/doctor for a callback as needed Provided clerical services for office operations as needed; maintained medical records; copied, faxed, and scanned medical documentsCandidate's Name  / EMAIL AVAILABLE / PHONE NUMBER AVAILABLE Requested and retrieved files, documents, lab, radiology results for doctors and physicians assistants Confirmed patient billing information; requested authorization from insurance companies Accepted money payments for visits/procedures Reviewed files and records and addressed patient inquires and requests Sent and received mail and packagesChildren, Womens & Physicians of Westchester LLP, Westchester, NY Patient Service RepresentativeApril 2013  June 2015 Registered new patients and updated patient accounts Completed registration quickly and accurately for all patients Completed registration quickly and accurately for all patients Reviewed, filed, and faxed procedures, lab, radiology, and other reports and documents Monitored and distributed all correspondence and faxes to appropriate destinations; sent and received mail/packages Assisted all center staff with a variety of clerical duties Pulled and prepared charts for visits, patient calls, and for staff requests Handled high volume calls daily Acquired authorizations from insurance companies Addressed patient inquiries and requestsB.M. Kim Tae Kwon Do School, Scarsdale, NYProgram Director/ManagerMay 2010  March 2013 Handled high volume calls; greeted new parents and children Resolved business and customer billing issues Reconciled cash and credit card transactions; made nightly bank deposits Updated daily activity and monthly revenue reports for payments and activities Filed documents; processed new student enrollment; ordered uniforms and equipment Mastec Advance Technologies, Fort Pierce, FLSatellite Installation & Repair TechnicianSeptember 2003  December 2009 Effectively communicated with customers to set appointment, and ensure they thoroughly understood how the system worked after installation Established satellite system via dish & equipment installation; ran and pulled cable; programmed and calibrated equipment, adhered to codes, regulations, and standards Prewired home trailers, repaired equipment, and hung TVs Planned site installations by evacuating location; located line of sight; laid out equipment & wiring plan Analyzed and cleared cable troubles in various environmental situations; verified system via testing equipment and connections, and identified and corrected any problems Listened to customers description of problems; troubleshot, diagnosed, and repaired issues by replacing or upgrading components Climbed 40-foot ladders to make proper connections and installations to program receiver boxes Responsible for all equipment, materials, and supply in inventory Maintained records of all installation, service, and repair documentation References available upon request.

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