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Title Customer Service Representative
Target Location US-LA-West Monroe
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
WEST MONROE, LAPHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYTalented and determined professional with strengths in communications, administration, and emergency healthcare. Focused individual that delivers consistent professional products. Thinks quickly and makes accurate decisions in high-stress situations. Possesses the people skills to communicate with leaders, peers, and subordinates. Serves as a Combat Medic with the Louisiana Army National Guard. ATTRIBUTESWebsite Design; Physical Security; Process Analysis; Problem Solving; Safety Conscious; Database Design and Knowledge Management; Critical Thinking; Conflict Resolution; Team Collaboration; Journalism and Editing; Inspection and Maintenance; Customer Service; Basic Life Support; Patient Assessment and Triage; Emergency Medical Care; Child Care; Team Leader; Food Service. EDUCATIONMaster of Arts: Mass Communications Liverpool John Moores University, Liverpool, UK SPECIALIZED TRAININGArmy Medic Specialist Leadership and Development Hazardous Environment Survival Information Security First Aid Radiation, Chemical, and Biohazard Training Computer Information Systems PROFESSIONAL EXPERIENCECombat Medic Specialist November 2023 - PresentLouisiana National Guard  Monroe, LA Certified with the National Registry of Emergency Medical Technicians. Possesses Basic Life Support (BLS) certification from the American Red Cross. Provides lifesaving care for ill and injured patients as well as managing secure transportation for those patients.Communications Specialist Consultant July 2021  May 2023 B2TheWorld INC, Kigali, Rwanda Managed organizational programs ensuring children in post conflict regions received transformative education. Managed all communications projects encompassing strategic planning and resource allocation. Developed social media presence and created print and electronic promotional marketing items. Executive Assistant & Communications Manager March 2018  June 2021 Kigali International Community School Managed all executive office projects and scheduled all internal and external engagements. Collaborated with associates and the academic staff to seamlessly support the school community. Promoted school through content development and publishing on websites and social media platforms.Childrens Ministry Director September 2012  February 2018 Christian Life Assembly, Kigali, Rwanda Provided leadership to an average of 450 children aged 3-12 and over 100 volunteer teachers and workers. Recruited, vetted, trained, and equipped volunteers who love to work with children. Assisted with the development of age-appropriate curricula and a child friendly creative learning environment. Developed and piloted an IT security system identifying and registering children and families within the household.TECHNICAL COMPETENCIESMicrosoft Office Suite Windows 10 Website Design & development

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