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Click here or scroll down to respond to this candidateOBJECTIVEPERSONAL INFORMATIONPROFESSIONAL EXPERIENCEApr 2024 Aug 2024Aug 2009 Nov 2023Jun 2004 July 2009Aug 2007 July 2009To obtain a position where my knowledge and skills can be applied.I have worked in the Hotel & Restaurant field for over 40 years. Many of the places I have worked at involved computerized Front Desks or computerized bookkeeping. I have worked on both Lotus and Microsoft Office Applications. I enjoy meeting people and helping them whenever possible. I have been married for 39 years and have 4 children and 5 grandchildren.Night Auditor. Hotel Fort Des Moines Curio Collection, Des Moines, IAResponsibilities include balancing the books for the Hotel, Restaurants & Lounges using the OnQ Hotel System. Duties include checking guests in & out, Posting Banquet tickets, Posting Valet charges, answering phone and taking reservations.Night Manager. Holiday Inn by IHG / The Rewind Hotel by HiltonResponsibilities included managing the hotel at nights, balancing the books, preparing spreadsheets, and filling in Broadvine online accounting system. Managing the Accounts receivables. Preparing the daily bank deposits and change orders. I managed the Sundries including ordering and inventory. I have worked on both Opera and OnQ PMS software. Duties also included checking guests in & out, answering phones and taking reservations.Night Auditor. Hotel Fort Des Moines, Des Moines, IAResponsibilities include balancing the books for the Hotel, Restaurants & Lounges using the Epitome Hotel System and Micros Restaurant software. Duties include checking guests in & out, answering phone and taking reservations.Office Assistant. Orchestrate Management, Des Moines, laAssisted wherever needed in the offices. Duties performed varied from Inputting Payroll for all Orchestrate properties to filing Accounts Receivables & Payables.May 2007 - Aug 2007 Accounts Receivables. Gateway Market, Des Moines, IAProcessed all aspects of Accounts Receivables for the Bakery including preparing Invoices, Weekly & Monthly statements and processing all payments.Oct 2003 - Jun 2004 Night Auditor/ MSI System Trainer. Speedway Hotel & Casino, Las Vegas, NV Responsibilities included balancing the books for the Hotel, checking guests in and out, answering the phone's, taking reservations and managing rates & inventory for Central Reservations & Hotel. Assisted Management on training Staff and Managers on the workings of the MSI Hotel System from Basic procedures to Management procedures.Aug 2003 - Oct 2003 Front Desk Clerk/ Night Auditor/ Profit Manager System Trainer. Clarion Inn & Suites, Las Vegas, NVResponsibilities included taking reservations, checking guests in & out & balancing the books for the Hotel, Restaurant & Lounge. One of my main duties was the training of all Employees & Managers on the working of the Profit Manager Hotel System used by Choice Hotels. My training included all areas of the Profit Manager System from Employee Level (Check In/Out,Reservations, Cash Procedures, Maintenance & Housekeeping) to Management Level (Security, Rates, Inventory, CRS, etc. )Jan 1996 - Jun 2003 Executive Staff/ Night Auditor. Heart of America/ Comfort Suites, Urbandale, IAResponsible for supervising, hiring, firing, scheduling and payroll of personnel, purchasing supplies and inventory for the entire hotel and bar. During the month I maintained the monthly inventories on Excel spreadsheets for the entire hotel and bar. Daily duties included handling all Accounts Payables and Receivables for hotel, checking guests in and out, and setting up groups, tours & meetings, posting charges for guests and meetings. In between General Managers I assumed all the GM duties as needed. Auditing duties included the balancing and correcting of all daily & monthly accounting for the hotel.Aug 1987 - Oct 1995 Assistant General Manager/ Night Auditor. Rodeway Inn, Des Moines, IA Responsibilities included supervising, hiring, firing, and scheduling of personnel, purchasing supplies, daily deposits, accounts payables / receivables, and setting up groups and tours. As Auditor: checked guests in and out, balanced and corrected night audit and daily activities, posted charges, prepared credit card charge summaries and direct bills.Apr 1986 - Aug 1987 Management Trainee/ Delivery Driver. Bibs Restaurant, Clive, IAAs the delivery driver I was responsible for delivering food to residential and business customers. Additionally, I hosted at the restaurant, which included operating cash register, seating customers, and taking phone orders for delivery and take out. Management duties included assisting the manager in balancing the daily and monthly books for the restaurant and lounge, doing the deposits and taking to the bank, opening and closing the restaurant.Jan 1986 - Apr 1986 Head Housekeeper. Howard Johnsons, Des Moines, IAAs the Head Housekeeper I was responsible for hiring, firing, scheduling and managing personnel, purchasing supplies, and doing inventory, cleaned rooms, hallways, restrooms, and did laundry.Mar 1984 - Feb 1986 Night & Weekend Manager/ Night Auditor. Country Club Motel, Okoboji, IAMy night audit duties included balancing the daily activities and correcting errors made during the day, preparing deposits and charge summaries to credit cards, checked guests in & out, and provided a high level of customer service. While still going to school I assisted the manager in all areas of motel management including purchasing supplies and monthly inventory, hiring, firing, scheduling and training new employees.Sep 1985 - Jan 1986 Front Desk Clerk/ Night Auditor. Terrace Hill Inn, Des Moines, IAMy duties included checking guests in and out, answering phones, taking reservations, balancing night audit, posting charges to guest folios and handling customer relations.Mar 1985 - Sep 1985 Owner/ Manager. Wicks Rentals (Formerly Benson's Cottages), Arnolds Park, IAMy responsibilities included cabin upkeep and nightly, weekly and monthly rentals, handling bookkeeping, preparation of sales tax reports, monthly P&L statements, and all Income tax forms.
These were summertime cabin rentals only. I did this at the same time as I worked at the Country Club Motel.EDUCATIONAug 2000 - Oct 2000 Dale Carnegie TrainingAug 1996 - Sep 1997 International Correspondence Schools, Associate, PC SpecialistAug 1983 - May 1985 IA Lakes Community College, Associate, Hotel, Motel, and Restaurant ManagementAug 1979 - May 1983 Hinton Community School, High SchoolHonors and AwardsMar 2005 Employee of the MonthMar 2000 Team Player of the YearMar 1999 Team Player of the YearFeb 1998 Front Desk Person of the YearREFERENCESSteve PetersGeneral ManagerHotel Fort Des MoinesPhone: PHONE NUMBER AVAILABLEJustin TaylorExecutive StaffRewind HotelPhone:PHONE NUMBER AVAILABLENick BitzOwner / OperatorBitz EntertainmentPhone: PHONE NUMBER AVAILABLEBrad WalzerFront Desk StaffPhone:PHONE NUMBER AVAILABLEDavid Edward Wick1828 E. 12th St., Des Moines, IA 50316Home: PHONE NUMBER AVAILABLE Cell: PHONE NUMBER AVAILABLE EMAIL AVAILABLE |
