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Click here or scroll down to respond to this candidateProfessional ExperienceConfirmCustomerSatsifactionProspecting Preparation Approach Presentation Follow Up Close the Deal Customer FirstPricingAnalyticsCustomerServiceCommunication& MarketingStore Design &DisplayMerchandisePresentation &DescriptionsPersonal &InternalEmployeeSupport(651) 497-1023 St Paul, MN EMAIL AVAILABLE LinkedIn Profile R.Wilson District Manager Regional Leader Sales Strategist Driving retail sales strategies into revenue generation A seasoned energetic district leader with over 20 years of experience developing and executing sales strategies, deploying new products, streamlining processes, exceeding sales targets, implementing cost-saving initiatives, and managing regional teams across multiple locations. Extensive track record executing precise and effective sales strategy with customer relationships at the core focus. Expertise in developing sales growth and leveraging modern practices and tools to lead regional success to organizations while demonstrating tangible value, compliance, increased revenues, and driving execution through passion, perseverance, and teamwork to deliver top results. Core Competencies2024 Present Sherwin Williams Company On-SiteSherwin Williams Co. is an American global chemical company founded in 1866. Sherwin-Williams operates in 109 countries with 33,000 corporate employees and over 5,000 corporate-owned storefronts. Sr Territory Service Zone SpecialistLeader for multiple retail sites providing maximum customer satisfaction through customer service and product support. Ensuring our customers and corporate account orders are filled and delivered on time. Develop and deploy sales on-site to ensure stock rotation and increase revenue on unused returns. Oversees and manages store sales, budgets, and stock data to ensure accuracy and sales targets are being met. Daily review of store site sales, stock, and inventory for weekly planning while delivering high levels of customer satisfaction Maintains shelves, sets up displays, cleans store equipment, loads/unloads delivery trucks, certified forklift operator Assists customers in person and over the phone by determining needs and presenting appropriate products and services Delivering on expectations to build productive trust relationships with wholesale and retail customers Ensuring all sales transactions are accurate and consistent with corporate policies and procedures Achieve sales goals on a monthly, quarterly, and yearly basis by maintaining precise work orders and invoicing Assures appropriate products from the warehouse are stocked and displayed within the store Assists customers with production options and color tints then mixes chosen custom products Creates inventory control procedures for each site and suggests and implements new ways to improve sales by site Knowledge leader in products offered and delivers solutions to customers based on available options 2004 2024 Home Choice St Paul, MN On-SiteHome Choice is a retail chain specializing in high-priced household needs combined financial services offering payments to their customers. The company has over 2,400 locations with thousands of product offerings. District ManagerCultivated positive and constructive relationships with each store and field leadership team. Fostered a collaborative growth environment within the region by hiring, training, and promoting skilled employees. Built performance goals for the district and region with a focus on delivering cohesive feedback to attain objectives. Communicated with all government regulatory agencies for any licensing and audit control requirements. Facilitated the creation of management and sales strategies by formulating financial and operational reports based on market penetration. Managed a team of 90+ direct reports to support outlined Key Responsibility Action (KRA) Augmented sales by over 20% YOY through executing the devised sales strategy developed by consumer purchasing and market trends Grew my district from 3 store locations to over 20 in 10 years Developed & promoted top talent into 3 district managers and 30+ store managers within the companyCustomer Relationship ManagementDOC Audit & Compliance ExpertiseAdvanced Sales PresentationsP&L SpecialistMarketing StrategistSales Reporting & AnalyticsVendor ManagementNew Lead & Sales GenerationSales Trending & StrategistConflict ResolutionNew Site Developer & OpenerCandidate's Name
Ryan is a quintessential district leader, who is strategic, resourceful, and has an innate approach to all situations. He believes you can tackle any challenges through teamwork and rolling up your sleeves, then no problem is too big to solve. Education & Professional DevelopmentProficient Technologies & Professional Achievements Proficient TechnologiesO365: Word, Access, Excel, OutlookPowerPointPower BI ReportingTeams & SlackSalesforceR.Wilson Page 2Professional AchievementsBest Improved Customer Retention: 15% increase YOYWebsite to Customer Conversion >20%YOY Average Sales Growth Rate 20%Managed $9M PortfolioGrew brick & mortar from 3 to 21 in 10 years Delivered consistent annual profit growth of 15% through spearheading strategic initiatives Implemented cost-saving measures to reduce mitigated losses and enhanced profit margins Boosted region-wide loyalty programs by resolving customer concerns with industry expertise, exceptional customer service, and analytics Optimized productivity and profitability by administering budgets and resource allocation Partnered with district managers utilizing data to drive business improvements with informed national and regional decision-making Managed a portfolio with 11K accounts spanning over $52M with a return on investment of over 80% Led and ensured regional compliance with all Department of Commerce (DOC) audits Strong familiarity working with DEI employees and customers including credit-challenged individuals Lincoln Pawn & Jewelry St Paul, MN On-SiteLincoln Pawn & Jewelry is a local chain of pawn shops specializing in jewelry and firearms. The company had 15 locations with over 12K product offerings.District Manager and Site ManagerResponsible for overseeing the employees and store sales and daily operations for 15 stores. Building relationships with each stores team to ensure sales and results were delivered for my district. Promoted a collaborative environment within the company through by hiring, training, and promoting skilled employees. Built performance goals for each store with a focus on delivering cohesive feedback to attain monthly and yearly objectives. Developed sales and overstock strategies through financial and operational reporting to ensure compliance with strategies and goals. Purchased and provided loans on various items including but not limited to diamonds, gold, and other precious metals and stones Excelled at developing purchasing patterns that led to high profit margins Strong sales background on a variety of high-value items such as; firearms, tools, and musical instruments Deescalating disgruntled customers with disputes and negotiating to an agreed-upon outcome Responsible for ensuring every new and previous client that walked through the doors was taken care of Responsible for a variety of daily, weekly, monthly, and annual duties that included but were not limited to; vendor payments, inventory, lay-aways, and purchased and provided loans on various items such as firearms, antiques, vehicles, and more Century College, White Bear Lake, MNContinuing Education in Business Analytics Continuing Education in Profit and Loss Operations Volunteer, Merrick Community CenterMember of Student Diversity Program Chamber of Commerce ATF Licensed Professional |
