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Title Driver, Customer Support, Store Manager
Target Location US-GA-Kingsland
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  N Woodvalley DrKingsland, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE CellPHONE NUMBER AVAILABLE HomeEXPERIENCEProfessional DriverGreatwide Truckload Mgmt (Owner Operator)Sep 2023  Feb 2024Responsible for driving Over-the-Road (OTR) in the lower 48 US region utilizing a commercial tractor trailer and 53-foot box van/reefer unit. Adheres to Department of Transportation (DOT) regulations, guidelines, and policies. Responsible for maintaining DOT medical certification, as required by federal law. Responsible for the pickup and delivery of various types or truckload or less than loaded freight (i.e., bags of cement, produce, clothing, frozen items, oil field products, and beverages) while ensuring scheduled pickup and delivery times were met. Used commercial GPS for routing to/from customers servicing facilities. Used various electronic devices to receive and confirm transmitted load information. Used Electronic Logging Devices (ELDs) for tracking drivers daily locations and actions as prescribed the FMCSR. Worked inconjunction with various dispatchers in securing freight for load pickup and delivery per instructions. Performs daily Pre/Post-trip inspections of all equipment (tractor, trailer, air brakes, engine, hoses, lights, and tires). Worked closely with Brokers, as well as self-brokering own freight from varous load boards and freight companies in securing freight for interstate/intrastate commerce transportation.Professional DriverShift Transport LLCMay 2010  Aug 2023Responsible for driving OTR in the lower 48 US region utilizing a commercial tractor trailer and 53-foot box van, flatbed, and reefer units. Adhered to DOT regulations, guidelines, and policies. Responsible for the pickup and delivery of various types of freight, while ensuring scheduled times are met. Picked up and delivered US mail from various regional Postal facilities, and delivered the mail freight to various postal distribution centers. Used commercial GPS for routing to/from customers servicing locations and facilities. Used various electronic devices to receive and confirm transmitted load information. Used ELDs for tracking drivers daily locations and actions as prescribed the FMCSR. Worked inconjunction with various dispatchers in securing freight for load pickup per delivery instructions. Performs daily Pre/Post-trip inspections of all equipment (tractor, trailer, air brakes, engine, and tires). Worked closely with Brokers and freight companies in securing freight for interstate/ intrastate commerce transportation.Professional DriverJ.B. HuntMay 2009  May 2010Responsible for driving OTR in the lower 48 US region utilizing a commercial tractor trailer and 53-foot box van/reefer units. Adhered to DOT regulations, guidelines, and policies. Responsible for maintaining DOT medical certification, and driver daily logs as required by federal law. Responsible for the pickup and delivery of various types or freight (i.e., bags of cement, produce, clothing, frozen items, and beverages), while ensuring scheduled pickup and delivery times are met Used various electronic devices to receive and confirm transmitted load information. Used ELDs for tracking drivers daily locations and actions as prescribed the FMCSR. Worked inconjunction with various dispatchers in securing freight for load pickup and delivery instructions. Performs daily Pre/Post trip inspections of all equipment (tractor, trailer, air brakes, engine, and tires). Worked closely with Brokers and freight companies in securing freight for interstate/ intrastate commerce transportation.Professional DriverUSA TruckOct 2008  Apr 2009Responsible for driving OTR in the lower 48 US region utilizing a commercial tractor trailer and 53-foot box van unit. Adhered to DOT regulations, guidelines, and policies. Responsible for maintaining DOT medical certification, and driver daily logs as required by federal law. Responsible for the pickup and delivery of various types of freight while ensuring scheduled pickup and delivery times were met. Used commercial GPS for routing to/from customers servicing locations and facilities. Used various electronic devices to receive and confirm transmitted load information. Used ELDs for tracking drivers daily locations and actions as prescribed the FMCSA. Performs complete daily pre/post-trip inspections of all equipment utilized in the performance of daily duties.Student DriverC1 Truck Driver SchoolApr 2008  Jul 2008Learned proper procedures and techniques for the safe operation of a tractor trailer combination commercial vehicle. Studied the maintenance and completion of drivers daily log book. Trained in pre/post-trip equipment inspections per DOT guidelines and policies.Store Associate/ManagerGoodys Dept StoreSep 2007  Mar 2008Served to assist customers in locating products or making pupurchases. Addressed customer service concerns and answered questions pertaining to items solid in the store. Ensured the store's appearance aligns with the company's standards and keeps shelves and displays well stocked and orderly. Assisted customers by utilizing the cash register for payment transactions. Specialized in Retail sales and customer support in fast-paced environment.Production AssociateTrane IncSep 2007  Mar 2008Assembled HVAC equipment subassemblies and assemblies utilizing method sheets, wiring diagrams, instruction sheets and other visual aids. Use hoist or manipulators to lift parts. Lift parts without hoists up to 50 lbs. Set up and operates on or more machines within a department, performing similar operations. Must be able to read and interpret standard prints and route sheet to lengths. Responsible for quality and tolerance levels of cutting and/or bending of tubing and making any necessary adjustments required on the machine. Responsible for the quality of the parts produced, reasonable care of tooling and equipment, safe operations, and good housekeeping of the areas around the machines.Field Service InspectorBlue Enterprises (Owner)Dec 2007  Apr 2008Hired by financial institutions, insurance companies, various lenders, and private organizations to perform detailed examinations, inspections, and documentation of residential and commercial properties. Sent and received documentation electronically in providing complete reports of properties with photos measurements, and analysis of overall condition of disclosed facilities. Provided written, photographic, and damage assessment reports to various lenders, insurance companies, and other interested parties. Inspector oversaw the occupation of a property, assess damage, evaluate the property for a potential mortgage, and/or check its condition after a foreclosure. Used various tools in accomplishing completed assessments of assigned properties. Traveled throughout the region in locating different properties.Store Manager/TrainerTitlemax Title PawnMar 2006  Nov 2007Assisted in managing overall store performance by overseeing account management and recovery processes, while providing an unmatched positive customer service experience. Whether it's building customer relationships or demonstrating new sales techniques, worked daily to set an example and become a key contributor in achieving the store's success. Developed customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition. Worked to grow your store by leveraging B2B partnership opportunities, obtaining referrals, participating in and hosting in-store and community events. Coached and developed Team Members and assisted with employee management and training in order to maximize the team's potential and stores profit. Assisted in managing overall store performance by meeting Key Performance Indicators (KPIs) and tracking, analyzing, and training Team Members on various performance reports. Maintain office security and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits. Oversaw account management and recovery processes while maintaining a focus on customer service to prevent loss and charge off accounts. Partnered with vendors on auctions, vehicle sales, and moving consignment. Responsible for running the store and day-to-day operations in the absence of the General Manager.Production AssociateTruss JoistJan 2006  Mar 2007Read and interpreted work orders and production schedules (typed, handwritten, computer screen). Pull plates. Set up and operated presses, nail guns, and other equipment. Placed cut material and plates per specification. Connected plates with the use of hammer and/or press. Lifted and stacked product off lumber carts, banded and marked product, and push/pull prcartss on carts to designated areas. Complete continuous quality review throughout processes to meet quality and accuracy requirements including dimensions, lumber grades, and building process. Performed routine cleaning and maintenance of equipment and work area. Reported any equipment and product deficiencies to manager lead. Followed all established written and unwritten company procedures. Complied with OSHA requirements and established company safety policies and procedures.Customer Service RepresentativeConvergysMay 2005  Nov 2005Answered phones, listened to customer needs, answered questions, and provided helpful customer service. Utilized a computer with good phone skills, utilizing computer macros to identify, troubleshoot, and rectify customers satellite/streaming programing issues. Sold initial products, while up saling additional products to current and new customers.Information Technology (IT) Security SpecialistShip Repair Facility (SRF) [US Navy  Civilian]Yokosuka, JapanJun 2002 - May 2005Provided technical and engineering services in the performance, operation, maintenance, depot level repair and modernization, system testing and certification and fleet technical support of assigned systems. Resolved technical problems, usually consisting of multiple engineering disciplines. Provided on-site resolutions and/or correction of production, performance, or quality deficiencies on assigned systems for ships. Provided authoritative technical assistance and training to ships forces personnel on urgent mission degrading Casualty Reports (CASREPS) or similar problems affecting the overall operability of systems and ships combat readiness. Identified, analyzed, and documented deficiencies necessary to develop comprehensive repair plans in support of depot level work packages and ships systems lifecycle programs.Client Services CoordinatorNCP SolutionsMar 1998  May 2002Helped businesses with customer engagement and communications. Responsible for clients services such as printing and mail services, customer communications management,electronic document management, Information systems, and form and envelope manufacturing. Participated in cross-functional teams that included project management, client services, graphic design, and information technology and operations. Provided products and services that met or exceeded customer request and needs.Information Technician (IT)/IM SpecialistUS Air Force  Active Duty [Multiple Locations]Nov 1980  Jan 1998Responsible for a variety of administrative and computerized tasks. They collect requirements, perform analysis, and provide documentation for projects. They also educate team members on company policies and procedures. Operates records staging areas for noncurrent records storage, dispose of eligible records, and post and maintain changes to the records disposition schedule. Developed programs and provided maintenance to computer systems using different programming lsnguages (ie. A+, C+ HTML, Oracle. Windows Server, and various database design and production). Provided system security from outside sources as regulated by federal policies and procedures. Implemented IM directives and procedures, and coordinate IM problems with the director or chief of base IM. Utilizes computers and software in performing daily tasks. Types personnel performance reports, as well as other her additional reports for command usage.EDUCATIONUniversity of Maryland Global Campus[Misawa Air Base, JapanAsia]15 sem Hrs, Jun 1991Minot State University15 Sem Hrs, Jun 1988Lowndes County High SchoolHigh School Diploma, Jun 1979LICENSE & CERTIFICATIONSDrivers License (GA)CDL-ATWIC CardSKILLSComputer Programming (HTML A+, Java Script), Professional Driving, Mail Handling (Pickup/Delivery), Data Entry, typing (60 wpm), Microsoft Office (Word, Excel, Outlook, PowerPoint, and Publisher), Teaching and managing experience, Property (residential and commercial) Analysis and reporting, Store Management, Retail Merchandiser and sales, Cashier experience, Property Manager and Management, HVAC experience, Hostler experience, IT Security, controlled entry management, security officer and management, freight load boards and freight broker, Transportation Workers Identification Credentials (TWIC) Card.

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