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Click here or scroll down to respond to this candidateDear Hiring Manager,I am Candidate's Name and Im interested in an internal position with yourcompany. I have a background that includes administrative support and customer service. I have the knowledge base that you are looking for and could be a valuable asset. Thank you in advance for your time and consideration in reviewing my resume.SincerelyCandidate's Name
Candidate's Name
1525 Serenade Ln.Dallas, TX 75241PHONE NUMBER AVAILABLESUMMARYOver twenty years in general office administration with key skills in customer service, typing, 10 key and data entry. Seeking new challenges with the opportunity to utilize my skills and excel towards advancement.WORK EXPERIENCEAIG INSURANCE (AIG) - Dallas, TX 06/2009-10/2019Litigation SpecialistSetup and distribute BRC, CCH, and MDR assignments to all legal representatives. Maintain and monitor logs detailing awards and judgment on claims. Replaced hard copy files with e-file system. Distribute and monitor assignments to adjusters such as attorney fees and IROs. Coordinate arrangements for conferences, meetings, and events. Verify SAIs on new and old business policies. Supervise and maintain inventory of supplies and office equipment. Provide support to staff, legal representatives, and attorneys. Assist hearing representatives in the filing of expense reports through the Concourse system. Claims/ File Control Assistant 10/2000-06/2009Processed and issued payments to workers compensation claimants and attorneys. Provided customer service to claimants, attorneys, and providers. Processed approved medical and legal bills. Processed TWCC letters to claimants, FOL, and insured. Setup over 15-35 new loss time and medical only claimant files for Workers Comp adjusters in system and distribute on a timely basis. Requested coverage for new policies in the system.BANC ONE FINANCIAL SERVICES - Dallas, TX 01/1999-04/2000 Loan Processor/ CS RepresentativeAssisted customers with loan account. Setup loans in the system. Worked closely with loan officers on pipeline. Update loan status in system. Prepared loans for document drawing as needed. Prepared/stacked loan files for loan officers. Ordered and reviewed title commitments, credit reports, and appraisals. Received certificate for completed training of Word and Excel. GREAT SOUTHERN LIFE - Dallas, TX 01/1998-01/1999New Business RepresentativeVerified and processed over 50 new insurance applications daily. Provided customer service to clients and agents. Issued and mailed over 200 insurance policies weekly. Assisted in special projects. Took Loma 1 and Loma 2 insurance classes.BANC ONE MANAGEMENT - Dallas, TX 04/1995-04/1996Loan Documentation SpecialistSorted and counted over 400 documents daily which included date stamping and hole punching. Filed various documents for credit/collateral files with 100% accuracy. Created and maintained new credit/collateral files. Received certificate for attending customer service training classes. EL CENTRO COLLEGE - Dallas, TX 10/1990-12/1997Veteran Affairs ClerkMaintained all office files for Veteran Affairs Department. Provided assistance to over 30 veteran affairs students daily. Assisted in the preparation of audit files for external auditing, resulting in an excellent audit. Entered and certified over 60 veteran documents weekly on the computer with 100% accuracy. Provided customer service to students/parents.EDUCATIONEl Centro Community College Dallas, Texas 1994 Associate Degree in Applied Social ScienceMajor: Criminal JusticeUniversity of North Texas- Dallas, Texas - 2007TECHNICAL SKILLSTyping10 Key by touchData entryInternet BrowserFacsimile MachineCopierFilingAcrobat AdobeExcelWordREFERENCES AVAILABLE UPON REQUEST |
