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Name Available: Register for Free
Title Customer Service Operations Manager
Target Location US-GA-Lawrenceville
Email Available with paid plan
Phone Available with paid plan
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Hoschton, GA Street Address  PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONALSUMMARYUpbeat and Positive!experienced and effective operations manager bringing valuable experiences and a passion for peopleexperienced in high volume and fast paced working environments detail oriented and always shares an empathetic attitude SKILLS Skillsability to multitaskability to work in a teamfast learneradaptabilitycustomer servicedecision makingproblem solvingleadershipxactimateexcelgoogle sheetsquick booksacculynx sales forceWORK HISTORY SALES 03/2024 to CURRENTMarquez Foods Atlanta, Gaplace sales calls and handle sales for incoming customer calls work to build relationships with customers by in person sales meetings and by being prompt and attentive to the customers needs run timely and efficient routes to confirm the stores are properly stocked with productFIRE CLAIM SPECIALIST 01/2023 to 10/2023State Farm Insurance Atlanta, Gacustomer service - personally accountable for providing prompt, friendly, cost-effective service to our customersfire claim investigations - focusing on the details of the claim wind, hail, and water claim handlingpolicy/coverage interpretationdamage assessment/xactimate estimaticscustomer and agent follow upsPRODUCTION MANAGER AND SALES 03/2021 to 01/2023Southern Standard Roofing & Exteriors Buford, Ga manage sales teamcreate estimates for sales teamM Sordering materials for projectscoordinate installations and repairs with crews and homeowners customer service -prioritizing homeowners needs and expectations create completion certificates for insurance companies REGIONAL PRODUCTION COORDINATOR/ MANAGER 09/2018 to 03/2021 Power Home Remodeling Norcross, Gaordered materials for projects - inventoryset installation dates with homeownersconfirmed installations with homeownershandled finance documentsmanaged all crews in the fieldcustomer service follow upinnovative problem solvingworked in a team settingcollectionsMANAGER ON DUTY 01/2015 to 09/2018Sports Clips Hair Salon Buford/Dacula, Gacreated schedule for all stylistsinventorypay rolldaily monitoring of storeopening and closing dutiesprovided daily customer serviceEDUCATION Cosmetology 01/2011Hair Design, Process Institute of Cosmetology, Lawrenceville, Ga hair design and chemical technologylearned the science behind colormastered the art of cutting hairHigh School Diploma 05/2008Buford High School, Buford, GAGraduated Honor RollBeta ClubHold Assist Record for Softball programState Champion Softball Pitcher

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