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Title Test Engineer Software Development
Target Location US-NC-Apex
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A creative problem solver who enjoys tearing things down to make them better. Drawing from years of experience working with development teams in elds such as gambling, IoT devices, and video games. EXPERIENCE.-Worked in development teams of varying sizes, budgets, and philosophies. Utilizing agile methodologies gave me the opportunity to wear many hats, which gave me a unique perspective on how the dev team operates, and how processes can be improved.-Successfully helped two companies pivot their main business by joining their rst software development teams. As their rst QA hire, I was instrumental in developing e ective processes that reduced the number of bugs and reduced downtime.. Helped dene the role of QA in an agile environment.WORK HISTORY.Pentair  Test Engineer/Automation EngineerApex, NC September 2022 currentDesigned and implemented tools to automate testing our web and mobile app. Worked with developers to create a simulator to assist the QA department with tests. Wrote product test plans and test cases. Monitored automated tests and managed defects. Grover Gaming Implementation SpecialistGreenville, NC February 2022- September 2022Worked in an interdepartmental team, deploying and monitoring software updates on our game terminals in 12 markets. Responsible for the implementation in our newly formed Ohio market, which consisted of legal compliance, quarterly system upgrades, and troubleshooting issues. Designed tools to automate the process. Managed SQL databases that stored gamesets, and possessed intimate technical knowledge. Built test environments for the developers, and designed test cases for our QA department focusing on back-end automated tests for our SQL database.Red Storm Entertainment  QA AnalystCary, NC November 2018  January 2021participated in all aspects of testing in a large agile team: unit, integration, functional, regression, load/performance, automation, and system testing. Created relevant documentation, updated ticket system, and communicated test results with developers. Developed scripts to automate several tests. Managed defects and proactively identied serious bugs to management. Worked with lead developers to make game demos for major conventionsEpic Games Held Desk/ TesterCary, NC July 2017  August 2018Manually tested to troubleshoot and diagnose defects. Wrote test cases for reproducing defects. Worked closely with the developers by providing feedback and recommendations on the UI/UX of the product. Worked with a strict quota with deadlines every Tuesday. Helped train new hires.WORK HISTORY (misc)Dave and Busters Senior TechnicianCary, NC; February 2024- currentStarted as a support tech that assisted customers with broken games. Promoted to senior tech after 3 months and began to work on larger projects. Managed, updated, and deployed software updates to 100+ machines.Freelance QA TesterRemote; February 2021- currentI have worked with several agencies to assist their clients with testing. Clients include various retail web stores, social media apps (Instagram) as well as several stock brokerages and cryptocurrency exchanges. The scope of these tests included UI exploration and API testing. Cloudsculpting Labs llc DeveloperRTP, NC January 2020- currentI use my interests and knowledge to do anything from assisting small businesses with their web presence to developing web applications. Projects ranged from nance/quant applications to using Raspberry Pis to develop custom devices that displayed 16 bit art. QA AnalystRaleigh, NCPHONE NUMBER AVAILABLEEMAIL AVAILABLEgithub.com/noremac828QA SKILLS/KNOWLEDGE.- Designing and implementing test plans andtest strategies-Background in writing automated scripts-Hardware testing-API testing-Understanding of methodologies and bestpractices- Ability to write clear and concise test casesand reports-Setting up test environments on virtualmachines-Hands-on experience with black box andwhite box testing-Writing and conducting nearly every type oftest (performance, security, functional, UX)SKILLS.-Advanced Linux/macOS/Windows-AWS/Azure tools-Working in agile/scrum teams-Data analytics/visualization-Troubleshooting-Advanced networking-Pentesting-Software development-Web developmentLanguages.Python C++ SQL Javascript C# PowershellSoftware.Jira Testrail Git Postman BugzillaSelenium Azure Dev Ops Unity EngineEDUCATIONEast Carolina UniversityGreenville, NC June 2008 - May 2012b.a. philosophyCERTIFICATIONSCompTIAA+, Network+, security+ASTQBSoftware testing foundations, Gamblingindustry testerCREDITED ONFortnite: Battle RoyaleEpic games (2017)QA TesterLP llc- manager/artistRaleigh, NC June 2017- May 2020Professional three piece improvisational rock band. Booked and managed several tours throughout the united states, which combined with marketing strategies I helped develop resulted in us signing to an independent record label. The Division 2Red Storm Entertainment (2019)QA Tester

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