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Title Technical Support Quality Assurance
Target Location US-CO-Englewood
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David GamboaEnglewood CO. Street Address  PHONE NUMBER AVAILABLEhttps://LINKEDIN LINK AVAILABLE EMAIL AVAILABLEWireless Telecom EngineerEffective, client-focused, customer-facing technology professional, possessing extensive portfolio of leadership in multi-million-dollar wireless telecommunications projects. Provide on-site support, positioned as primary contact addressing and resolving technical concerns. Advance cross-functional goals, focused on targeted objectives as liaison to various technical teams, including research and development, installation support and executive management.Areas of expertise:Performance Engineering LTE Wireless Telecommunications NOC SupportProject Management Customer Technical Advocacy Handset Software quality assuranceSoftware Licensing Administration Lab Software Release Testing RCS Hardware Integration Support Release Management RF Implementation Network System Performance Wi-Fi Testing Network Cellular Systems Hardware Troubleshooting 3.5 G Fixed Wireless CBRSTechnical SkillsPlatforms:Wireless Voice and high speed data systems, ECP, Alcatel-Lucent 5ESS, Ericsson AXE SW, Ericsson Radios, RAN RF integration/Optimization, RCS, EVDO, OMP, Cellular CDMA 1x/EVDO, VoLTE, SDH/Sonet, SAM 77xx routers, DAS, IOT, LORA, 3.5 GHZ Fixed wireless, M-MIMO, CBSD, AVSystems, P-LTE, WiFi 6.Applications:QXDM, Xcal, Cellular call processing, Solaris, Software Release Management, Microsoft 360, Siterra, Sharepoint, Microsoft Office (Excel, Word), System Performance, Cell Integration, Software licensing, Google Earth, IBwave.Tools:Sun Servers, Oscilloscope, Spectrum Analyzer, DVM, Lab Test Eqp, Signal Gen, LabView, Rohde and Schwrz, VMwareOther:Unix, Solaris, Windows, Raspberry Pi, 8051 Micro-Controller, 8088 Micro-Processors, Wireless 3G, cable and fiber patch panels.Languages:AWK, Shell, Scripting, C ++, Assembly, PythonProfessional ExperienceCHARTER COMMUNICATIONS, Denver CO 2018 - CurrentPrivate-LTE and WiFi 6 technology lab performance and validation testingLab and field engineering support, CBRS Fixed wireless network deployment Den CO.Lab system testing and feature validation, test documentation, field optimization performance analysis, test strategy creation, LTE devices eNB and CPEEMS intergartion and OA&M, Network element administration and test, software updates validation test and deyploymentLab RAN hardware and software integration and testHybrid LORA IOT lab and field testing.Lab Samsung handset software quality assuranceTechnology and capacity assessments Field trial 3.5 GHz Citizens Broadband Radio Service fixed wireless access Ericson M-MIMO, Nokia and Ericsson eNBLTE RAN, IOT, WiFi training, performance scripting freelance 2016 - 2017ALCATEL-LUCENT, Los Angeles CA 1997  2016System Performance Engineer/ Test Engineer 2013  2016Live Network software and hardware Integration and performance testing for Cellular CDMA 3G/ VoLTE, on Sprint national network,End to End regression testing and trouble resolution. Maintained VoLTE ALU SAM 77xx router IP network setup and debugging,National licensing administration. Performed database cell-site construction tracking administration (Sprint PCS Siterra).Member of Technical Staff, Los Angeles, CA 2010  2013NOC support and performance optimization for end to end RAN, 4G and LTE networks, performed root cause analysis of network issues/ outages, software updates,4G post launch market acceptance management plan, automated software development for quality of service auditing and reportingALCATEL-LUCENT (Continued)Lead Customer Technical Support Engineer, CA / NV / KS 1997  2010New service deployments, hands on integration and acceptance testing. Served as lead on-site technical support for new feature integrations, retrofits and migrations.Contributed to or led development and deployment of multiple on-air and operational projects, including:Network database rehomes, network system performance and acceptance testing, Network System Performance Auditing.RF optimization and system optimization, Fault finding and resolutionDeployment Network Engineering support to provision end to end capacityMilwaukee wireless network swap-out 4G and LTE from Nortel to Alcatel-Lucent.3G amplifier firmware downloads, audits, installation and validation for Sprint national radio access network.Lab support cell database migration and generic software testing, MOP writing.Data packet control feature integration DO 1XCDMA 3G national network launch Technical Support Center.Integration and acceptance testing of wireless mobile switching centers Cedar City (Comnet), Fort Smith (Mobile One) and Merced (US AIR).Support engineer Sprint national technical assistance center for cells and MSC.Flexent Modcells first office application team in Irvine, CA.TELNOR, Baja, CA / Mexico 1993 - 1997Network Transport Engineer / ManagerOperations of fiber optic (SONET), wire and microwave networkTechnical Support of local and long distance telephone getways (AT&T 5ESS)Ericsson  AT&T central office swap-outTechnical training of operations tech staff 5ESSCBT (Hughes Aircraft) 1992 - 1993Quality Control EngineerMicro Electronics (Hybrid VLIC) QC testing, missile guiding system circuitry (Maverick, Stinger, Amram)SONY, Baja, CASenior Electrical Test Engineer 1990-1991Developed microcontroller and optoE based hardware test equipment for production lines.Manufacturing plant test equipment OA&MEducationBachelor of Electronics and Industrial Engineering, Instituto Tecnologico de MexicoCPI Certification Nov 2019

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