| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Customer Service escalation supervisor - DUKE ENERGYStockbridge, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLETo obtain part time position in customer service#readytoworkAuthorized to work in the US for any employerWork ExperienceCustomer Service escalation supervisorDUKE ENERGYApril 2014 to PresentAnswer customer's calls regarding billing inquiries for existing service and process new service requests. Process connect and re-connect requests for service. Process trouble reports and route to technicians. Explain company policies, procedures and government regulations as they relate to customer billing and service. Handle escalation calls from other agents to assist and resolve customer's concerns/requests. Voice production actor, phone greetingsJACKSON VOICE PRODUCTIONMarch 2012 to Presentcopy editing and production.Video Production. Copy writing.Weather Broadcast meteorologistTHE WEATHER CHANNELMay 2005 to March 2012Traffic reporter, WVEE V103, South 107 and WAOKMETRO NETWORKJanuary 2000 to May 2005TV Traffic Reporter, WXIA, 11 AliveTraffic reporterMarch 1996 to December 2000for WVEE V103Morning Show HostWAMJ, MAGIC - Atlanta, GAFebruary 1995 to February 1996Local news reporterMorning Show Host/Assistant Production DirectorKJMS, SMOOTH - Memphis, TNOctober 1994 to December 1995Sports ReporterMorning Show Host1993 to 1995Maintained highest rating of 5.2. Held the most listened to weekend air shift from 12:00 noon to 4:00 pm. WALR, KISS - Atlanta, GAOctober 1989 to October 1994Afternoon Drive Host1989 to 1993Maintained top ratings for 4 yearsEducationBachelor's in Communications,Radio,TV,JournalismRust College - Holly Springs, MSFebruary 1981 to April 1985Skills Customer Service (10+ years) Customer Service (10+ years) Copy Editing English |
