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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Jonesboro, GASUMMARY Seasoned professional with 8 years of diverse experience, including office management and independent business ownership. Demonstrated expertise in customer service, operational efficiency, and digital marketing. Seeking a Work from Home role, adept in remote communication tools and data analytics for business enhancement.WORK EXPERIENCE Confidential HVAC College Park, Georgia Office manager May 2024 - Jul 2024 Streamlined office operations, facilitated equipment delivery, answer incoming calls and supported accounts receivable and payroll processes, enhancing digital marketing efforts that resulted in $23,000 in revenue. Uber Drivers Jonesboro, GARideshare Driver - Independent Contractor Jun 2021 - Present Provide exemplary customer service by ensuring safe transportation and effective communication with passengers to meet their destination requirements. Conduct comprehensive pre-trip vehicle inspections to maintain high safety and cleanliness standards. Analyze performance metrics to identify strategies for revenue enhancement and operational efficiency.J.Taylor Publishing LLC Atlanta, GAOwner/Creator May 2016 - Present Conduct financial transactions and manage document administration, including printing, scanning, and filing. Answers incom Provide consultation services via phone calls to prospective clients, guiding them through the publication process. Oversee the entire lifecycle of literary projects, employing tools such as Google Docs, Grammarly, and Microsoft Word to ensure successful publication. Develop and execute marketing strategies across leading social media platforms, utilizing data analytics to identify trends that enhance sales performance. Georgia Department of Human Services Atlanta, GAEconomic Support Specialist Apr 2023 - Aug 2023 Processed and reviewed applications to determine client eligibility for social aid programs, adhering to established guidelines and policies. Managed a high volume of incoming constituent inquiries regarding Food Stamp and Medical Assistance programs, ensuring accurate documentation in line with standard operating procedures. Evaluated and recorded clients' personal and financial information to support effective processing of applications, renewals, and hearing requests. Delivered consistent, courteous, and professional customer service, effectively handling change requests and maintaining flexibility to work across multiple operational queues.Postmates/Instacart Jonesboro, GADelivery Driver Jul 2019 - Jun 2021 Ensured accurate and efficient transportation of various goods, maintaining adherence to delivery schedules and safety protocols. Utilized advanced navigation technology to streamline delivery routes and enhance punctuality. Addressed customer queries and reported issues promptly, fostering positive interactions and satisfaction.EDUCATION Amos P. Godby High SchoolDiplomaTallahassee, FLAug 2003CERTIFICATIONS Accounts receivable management, Allison 2024 Driver's License, Non-CDL Class C NoneSKILLS Van Driver English Quality Assurance Proofreading (3 Years) Delivery Driver Experience (2 Years) Quality Control Analytics Data Analytics Google Docs Data Analysis Skills: Accounts Receivable Management Invoice Processing Communication Skills Customer Service Oriented Payment Reconciliation Self-Motivation Remote Communication Adaptability Digital Literacy Task Prioritization |
