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Title Salesforce Administrator Customer Service
Target Location US-MI-Auburn Hills
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Lake Orion, MI Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI have over 2 years of experience in administering CRM applications on Salesforce. Additionally, I have experience in data migration to migrate existing data into Salesforce. I am a key player in resolving problems and providing cost-effective solutions.Work ExperienceSalesforce Administrator Young Tech Software Pvt. Ltd IndiaJanuary 2012 to September 2013I was promoted to Salesforce Administrator Associate where I worked with multiple aspects of Salesforce. I explored salesforce Data Migration and User Management while working well in a team, providing support and guidance. I also worked with Apex Data Loader, Outlook Integration, and Chatter Desktop Tool. Additionally, I gained experience in Salesforce Automation, Customer Service and Support, and Analytics.Junior Salesforce Associate Young Tech Software Pvt. Ltd IndiaJanuary 2011 to December 2012I started my journey at YoungTech as a Junior Salesforce Associate. Here, I learned and worked with Salesforce CRM in which I have explored things such as Workflows & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Role hierarchy, Object relationships, User management, Data loader. Additionally, I explored Salesforce standard objects like Accounts, Contacts, Cases, Leads, Campaigns, Reports and Dashboards. Developed and configured various Reports and Report Folders for different user profiles as per the requirements.SkillsSalesforce.com, APEX data loader, Import Wizard, Ring lead, Salesforce for Outlook, Chatter Desktop Tool.Salesforce ModulesMySQL, Oracle, Microsoft SQL ServerBasic Knowledge of Apex, Visualforce Page, HTML, SQL.MS Office - Word, PowerPoint, Excel, Access, OutlookWindows 7/8/10/11, Linux, UnixSalesforce CRMEducationMaster Of Computer Application IGNOU2008 to 2011Candidate's Name 

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