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H: PHONE NUMBER AVAILABLE EMAIL AVAILABLE C: PHONE NUMBER AVAILABLEADMINISTRATIVE PROFESSIONALDetail -Oriented and self-motivated individual with over 20 years experience working in the Medical/public sector. I pride myself in the review and streamlining of processes for improved cost savings and efficiency. A multi-tasker, with attention to detail and excellent customer service skills.Key skills: Fluent in Spanish, Microsoft officePROFESSIONAL EXPERIENCEBURLINGTON TOWNSHIP/CITY MUNICIPAL COURT, Burlington, NJ 2014 PresentViolations ClerkData EntryCustomer ServiceRecords ManagementScheduling Attorneys/ Individuals for Virtual/In Person Court SessionCoordinate court calendar and office task scheduleMicrosoft Teams and ZOOMManage office suppliesInformation ManagementProcess ImprovementZOOM/TeamsPHILADELPHIA EAGLES, LLC, Philadelphia, PA 2015 - PresentGame Day Staff Part-TimeAssist and distribute Employee UniformsAssist and maintain inventory on Uniforms and employee incentivesRecommend and Provide reports to management by individual eventCollaboration with the Eagles Autism Foundation and their Game Day Staff EmployeesAssist/Direct Guests/Players and family membersProvide stadium information during toursMaintain employee social media content on FacebookExecuted and organized the taking of guest photosCreated an atmosphere where pets are welcomed during special eventsMentored and trained two AssistantProvide Guests and fans with the highest quality sports and entertainment experience in a safe,Clean and friendly environment.Information ManagementData StrategyTHE MCGRAW-HILL COMPANIES, Hightstown, NJ 1997 2013Coordinator III/Credit Card Administrator (2006 2013)Consistently receive exceeds expectations in performance appraisals.Implement Sarbanes Oxley documentation, process flows, risk assessment and controlsResearched and analyzed cardholder spending accounts for cost savingsProblem ResolutionManaged 10,000 T&E cardholders accounts; managed 2,000 P-card cardholders accounts.Executed procedures for process improvement and efficiency0utsourcing trainingWeekly and monthly statistical reportsData support employee data between internal and bank system, reviewed and corrected error reports.Maintained confidential executive information.Collaboration between bank and employee.Executed employee expense card and welcome packetsPrepared presentations for seminars and training on T&E and P-card related topics.Supervised and trained 2 support staff.Partnered with third party vendor to design and implement online card applicationUpdated T&E and P-card intranet website.Travel and Purchasing Assistant (1997 2006)Coordinated schedule for supervising manager, director and VP.Assisted in coordination of RFQs.Implemented procedures for process improvement resulting in increased office efficiency.Arranged travel for senior executives; daily registration of employees for the online travel system.Processed employee business travel profiles; review, analyze and report on daily low fare refusal report to be able to enforce corporate policy; maintain the travel home page on the Intranet.Dispute resolution between vendors and employeesProcessed journal entries.Arranged temporary housing for employees.Prepared presentation for travel seminars.UNION HOSPITAL, Bronx, NY 1992 1997Medical Secretary (1994 1997)Maintained shift schedule and calendar for employees, director and assistant directors.Coordinated yearly committee meeting and luncheons.Maintained employee accrual cards, vacation, holiday, sick log, pay advance, payroll adjustments, overtime sheets, uniform allowances experience certification/education differentials.Processed payroll for 300 employees; process payroll for sister hospitals 500 employees.Managed new hire and termination process.Initiated and implement process improvement for better efficiency.Supervisor Ambulatory Care (1992 1994)Managed daily operations and scheduling for admitting office, ambulatory care (30+ physicians), outpatient clinic, emergency room, registration area and appointment desk.Processed medical threshold overrides.Maintained employee shift/work schedule for 20+ employees.Processed payroll for 20+ employees.Ordered office supplies.Obtained patient demographics for registration.Processed and maintain department of health certifications.EDUCATIONCamden County College Associate Degree, May 2017University of Phoenix, B.S.; expected graduation date December 2026CERTIFICATIONSCompetent Communicator, Toastmasters InternationalSKILLSFluent in Spanish, Excel, PowerPoint, Word |