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Title Sales Associate Customer Service
Target Location US-FL-St. Petersburg
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Saint Petersburg, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEDynamic, engaging, high-energy Award-Winning Auto Salesman, adept at winning that trust and charging up theexcitement that sells cars. Transparent, ethical, solution oriented but able to sell a minivan to UPS. Diplomaticand tactful, building effective, loyalty generating relationships with persons at all levels  the team player with aWork ExperienceProduce AssociateSam's Club-Saint Petersburg, FLFebruary 2023 to PresentDown stack pallets put away in fridge. Fill all produce on the floor and wall. Check for bad product pull and donate. Keep area clean.Sales AssociateOff Lease Only-Bradenton, FLMarch 2021 to Present Sold autos, from introduction through financing Understood automobiles on lot by studying characteristics, capabilities, and features; comparing and contrasting competitive models.Sales AssociateNEW WAVE AUTO SALES, Pinellas CountyJuly 2020 to October 2020Sold autos, from introduction through financing* Understood automobiles on lot by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles* Developed buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions* Listened to the needs of customers and recommended automobiles and accessory features, that met their needs* Qualified buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport* Demonstrated automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services* Closed sales by overcoming objections; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing* Provided sales management information by completing reports Key Achievements* Sold 30 cars first month, averaged 20 per month* Close rate 97%* Taught other salespeople how to use CRM to increase sales Sales AssociateKANE'S FURNITURE-Saint Petersburg, FLJuly 2013 to March 2020Sold furniture, bedding and accessories in a retail setting as part of an extensive sales team of 17 salespeople* Assisted customers in all aspects of total store experience; provided an exceptional customer experience by ensuring the customer was always the priority* Handled all returns and delivery issues courteously and professionally* Determined customer needs based on personal features and other customer preference related factors* Demonstrated knowledge of store products and services to build sales and minimize returns* Suggested additional items to compliment customer furniture selection which included both product and services such as customization, soil repellent, delivery, setup* Offered to call other locations if items were unavailable within store* Negotiated and wrote sales contract* Invited customers to come back and thanked them by name; sent Thank you notes to each* Maintained a professional attitude with sincerity and enthusiasm reflecting commitment to customer- the most important person values* Maintained customer profile and contact information to increase personal sales* Maintained contact with customers thru pre- and post-delivery contacts to ensure a positive shopping and delivery experience - and upsell, cross sell as additional merchandise came in Key Achievements* 45 - 60 major sales per month* Close Rate 70%* Positioned for the Million Dollar Club* Won 10 awards for Outstanding Customer ServiceCustomer Service DirectorKEY BISCAYNE SERVICES-Key Biscayne, FLApril 2003 to May 2013Oversaw team of 10+ customer service professionals, assisting all customers in purchasing services like light construction, rug cleaning, dog walking. Trained and coached staff on operating procedures, company services, sales (upselling & cross selling) techniques. Updated customer orders from start to finish in an accurate and timely manner. Planned and scheduled staff effectively to meet customer peak demand timesKey Achievements* Maintained a 95% satisfaction rate for team* Increased repeat customers by 50% through proactive coaching of customer service staff* Met or exceeded all metrics 75% of timeSalesmanA.H.T-Miami, FLMarch 1999 to March 2003Very small operation. 2 Salespeople. Tasks as above. Key Achievements* Sold 10 cars a month consistently with a 90% close rate AWARD WINNING AUTOMOTIVE SALESSt. Petersburg, FL 33710 PHONE NUMBER AVAILABLE EMAIL AVAILABLE Resilient, Agile, and Open to Change  Happy, Energetic and a High Sense of Urgency SalesmanSPITZER AUTO GROUP-Homestead, FLJanuary 1977 to February 1999Medium sized operation. 10 salespeople. Tasks as above Key Achievements* Sold 10+ cars per month consistently with a 90% close rate* Won salesman of the Month month after monthEducationHigh School DiplomaPalmetto High School - Miami, FLSkills Professional Attitude Life-Long Learner, Advocate Loyalty Strategies Strong Work Ethic Strong & Confident Presentation Relationship Building Active Listening Organization & Discipline Financing Process Strong Communication Solution Selling Auto Sale Paperwork Positive Outlook Closing Techniques Sales Reporting Furniture Sales CRM Software Sales Management Product Demos Sales Maintenance Electrical experience Box truck Moving Carpentry Construction painting Drywall Automotive diagnostics Mechanic experience Automotive repair

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