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Street Address Lincoln Trace Cir SE,Smyrna GA Street Address
EMAIL AVAILABLEPH#:PHONE NUMBER AVAILABLEObjectiveTo make effective use of my professional experience, educationalbackground and personal attributes in a position in the communications field.ExperienceKaiser Permanente: From November 2018- 2019 (Current)Member Service RepresentativeDuties included providing customer service to all of our clients. Being able to assist members on my team with tech questions regarding Kaiser Permanente health insurance coverage for both commercial and Medicare plans.My daily work day would include me taking inbound calls from members regarding their insurance status(i.e Billing questions or finding providers) .However i did have multiple instances were i would make outbound calls to members as well. These calls would usually include me setting up appointments for members to assistance with filling prescriptions. To perform these task i had to become proficient in the microsoft office suite (Word, Powerpoint, Excel & Outlook) and Citrix programsRESPECT Magazine:From 2016- 2019 (Current)Staff writerDuties include attending press events, writing multiple stories a week. As well as interviewing musical acts at every level. From underground to mainstream artist. I also help with the magazines social media presenceTeleperformance: From April 2017- October 2018(Current)Customer Service Representative/ Call Center AgentDuties included providing customer service to all of our clients. Being able to assist members on my team with tech questions regarding the clients product (United Health Care).My daily work day would include me taking inbound calls from members regarding their insurance status(i.e Billing questions or finding providers) .However i did have multiple instances were i would make outbound calls to members as well. These calls would usually include me setting up appointments for members to assistance with filling prescriptions. To perform these task i had to become proficient in the microsoft office suite (Word, Powerpoint, Excel & Outlook), Salesforce and Citrix programsTeletech: From Nov 2016- April 2017Tier 1 Agent/Customer service/ Call Center Rep.Duties included providing customer service to all of our clients. Being able to assist members on my team with tech questions regarding the clients product(Turbotax). . To perform these task i had to become proficient in the microsoft office suite (Word, Powerpoint, Excel & Outlook), Salesforce and Citrix programs. Left the company aftering finding similar work closer to home.Phone # 321 409 9256. Supervisor, David LewisCracker Barrel Old Country Store: From 2015-2016Night Maintenance worker/ Security/Dishwasher.Reason for leaving: Graduating from college.Phone #205 562 8282, Former Supervisor, Anedra ThompsonTouchdown Alabama Magazine: From 2013-2016,Writer/On-Camera Personality/Social Media manager. Duties included becoming a beat writer for the Alabama Football Program. Which included interviews with players, positional coaches and the HC Nick Saban. I also would host a weekly talk-show with two of my other colleagues. In addition to this took over running all of our social media accounts.Reason for leaving: Graduating from College.Phone # 251 878 9762, Former supervisor Benie Bice90.7 FM The Capstone: Employed from 2013-2015Producer and HostDuring my time at my college radio station I was able to produce two shows of my own (The Final Drive and Good Vibes). Both of these shows are still active on 90.7 today. I also was a co-host for those two programs and the station's morning show during my tenure. .Tender's Fresh Foods: Employed from 2010-2013,Cashier/Maintenance worker.Reason for leaving school. Phone # 704 895 6017, Former Supervisor, Justin Trask.EducationHigh School: William Amos Hough High School (NC) 2009-2012-Finished my High school Career with a 3.2 GPA-Was a member of Houghs DECA(Marketing) team. During my time in the club I was able to win numerous awards at the local, state and national competitions.College (Undergraduate): The University of Alabama Tuscaloosa (AL) 2012-2016-Majored in Journalism-Finished my collegiate career with a 2.2 GPA-Was a member of The Million Dollar Band during my time at UAReferencesRandy Henderson: Interscope Records A&R, Phone # PHONE NUMBER AVAILABLEJarrett Byers: Producer for ABC affiliate WMBB in Panama city FL,Phone # PHONE NUMBER AVAILABLEJasmina Cuevas: Managing editor at Hot New Hip-HopPhone # PHONE NUMBER AVAILABLEStephen M Smith: Executive Editor of Touchdown Alabama Magazine and Host of The Way It Is on Fox Sports Shoals 97.9. Phone # PHONE NUMBER AVAILABLE/pre> |