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Click here or scroll down to respond to this candidate Candidate's Name
Profile Summary
Seasoned Business Analyst with over 13 years of experience translating business requirements into system requirements and documenting function and non-functional requirements. Expertise working in healthcare and P&C insurance domain. Hardworking and analytical with a very flexible schedule.
Work Experience
Sr. Business System Analyst, 10/2022 - Current
Maganti IT Resources (Cigna) - San Francisco, CA Actively participated to develop the Business Requirements Identified and documented the dependencies between the business processes Applied analytical methodologies to various IT projects, ensuring efficient project execution and delivery. Utilized data analysis and process modeling to identify gaps and improve system functionality. Design, write, and optimize complex SQL queries to retrieve and manipulate data from various databases. Create custom reports on demand to provide insights and support decision-making processes. Identify and resolve SQL-related issues, ensuring data accuracy and integrity in reports and databases. Analyze large datasets to uncover trends, patterns, and insights that drive business decisions. Designed and developed Use Cases using UML and Business Process Modelling Conducted thorough business systems analysis and designed solutions that meet business requirements. Collaborated with stakeholders to understand system specifications and translate them into technical requirements. Led the process of gathering and documenting business requirements for large-scale IT systems. Facilitated workshops and interviews with stakeholders to elicit functional and non-functional requirements. Worked within Agile/SCRUM development frameworks to deliver projects iteratively and incrementally. Participated in daily stand-ups, sprint planning, and retrospective meetings to ensure alignment and continuous improvement. Experience in creating and customizing ad-hoc reports to meet specific business requirements. Skilled in identifying, diagnosing, and resolving SQL and database-related issues. Engaged in projects related to Medicaid programs, ensuring compliance with regulatory requirements. Analyzed and documented program requirements, workflows, and processes specific to Medicaid. Ability to present data findings in a clear and actionable manner using appropriate visualization tools. Performed testing in Waterfall/Agile methodology Involved in GAP analysis, mapping, implementation, and testing for integration with different PMC and PMS Performed all phases of end-to-end testing including Functionality testing, Regression Testing and system testing During the quarter, meet with team to discuss strategy and help mitigate issues or roadblocks in completion of key initiatives and projects in support of OKRs Managed the overall testing effort, including coordination of testing personnel and test lab resources Coordinating testing efforts with Developers, DBA and System Analysts
Sr. Business Analyst, 03/2016 - 09/2022
Mapfre/Commerce Insurance - Webster, MA Planned and defined system requirements to Wire Frames with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Visio Assisted in the development, design and implementation of new relational or multi-dimensional databases, including the analysis of user needs Designed and developed Project document templates based on SDLC methodology Analyzed standard industry practices of back-office applications of Insurance Company, underwriting, billing, policy and claims administration with the help of Subject Matter Expert Facilitated user acceptance testing and test strategies with Information Systems Group Performed manual front-end testing to check all functionalities of different modules Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues Worked independently to write and finalize the requirement and testing for Garage (MAG) policies Worked on several project/change request as lead Business analyst and tester where I report directly to IT director Set Objectives and key results for each project to meet deadline Developed strategies with Quality Assurance group to implement Test Cases in Mercury Test Director for stress testing and UAT (User Acceptance Testing) Utilized corporation developed Agile SDLC methodology Used ScrumWork Pro and Microsoft Office software to perform required job functions Worked on Commercial lines Property and Casualty Insurance including both policy and claim processing and reinsurance Designed and developed Use Cases using UML and Business Process Modelling.
Business and Quality Analyst, 10/2012 - 02/2016
WellPoint - Richmond, VA Gathered Business Requirements, interacted with the Users, Designers and Developers, Project Manager and SMEs to get a better understanding of the Business Processes Analyzed and optimized the process, Prepared Business Requirement Document (BRD) and then converted the business requirements into Functional Requirements Specification and Technical Specification using Rational Requisite pro Designed and developed project document templates based on SDLC methodology Writing PL/SQL procedures for processing business logic in the database Tuning of SQL queries for better performance Communicated with design, development and test team using MS exchange Messaging and Defect Tracking System Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOAD using UML and Business Process Modeling Participated in various testing related review meetings Used Rational ClearCase, a Configuration Management tool to maintain different builds of the application with description about all changes and Versions Used MS Project to manage schedules, deadlines and resources and collaborate on the project Involved in walkthroughs and meetings with development team to discuss related issues Collected Business requirements (BRD) from Business owners for applications Identified and documented the dependencies between the business processes UAT testing performed along with call center managers to make sure that application meets their requirements Wrote Test Cases in Mercury Quality center that would test various Test scenarios Conducting final reviews for test artifacts before delivering to the client.
Business and Quality Analyst, 01/2012 - 09/2012
HP/CIGNA - Windsor, CT Worked with HIPPA rules and regulations to draft business rules and claim processes Interacted with the client and the Technical Team for requirement gathering and translation of Business Requirements to Technical specifications Conducted JAD sessions Involved in preparing project plans and identifying major milestones for each stage as per the SDLC model (RUP Methodology) Conducting final reviews for test artifacts before delivering to the client Mentoring Testing Team in Writing Test cases and in Test execution phase Providing testing estimates to management team Participated in UAT testing with end clients Documented the Use Cases and prepared the Use Case, Activity, Sequence diagrams and Logical views using MS Visio, MS Office and Rational Rose for a clear understanding of the requirements by the development team Create and maintain Use Cases, visual models, including activity diagrams, logical Business process models, and sequence diagrams using UML.
Business and Quality Analyst, 03/2011 - 12/2011
Blue Cross Blue Shield - Jacksonville, FL Gathered requirements from the clients and developed crosswalks for 837 P/I claim Responsible for attaining HIPAA EDI validation from Medicare, Medicaid and other payers of government carriers Performed Database Validation Testing and manipulations using SQL Used Test Director as the tool for Defect Tracking and Reporting Responsible for analyzing the documents and executing test scripts Update the Test plans, Test cases, Test scripts and Test procedures required for testing Prepared Test summary report after every shakeout and submit it to the managers Send a weekly report to the Test Manager Involved in each phase of SDLC to ensure smooth and proper functioning of the project Held regular meetings with the Development and QA teams and facilitated the team with providing solutions Responsible for Scheduling and Distributing the Testing effort among different Test team members Performed User Acceptance Testing.
Education
Master of Business Administration (M.B.A)Northwestern Polytechnic University - Fremont, California
Bachelor of Business Administration (B.B.A)Veer Narmad South Gujarat University - Surat, GJ
Contact
Phone : PHONE NUMBER AVAILABLE
Email : EMAIL AVAILABLE
Skills
UML Rational Rose Requisite Pro Clear Quest Clear Case Microsoft Visio DOORS MS Word MS Excel MS PowerPoint Microsoft Office SharePoint Server (MOSS) Business Objects Mercury Test Director JIRA bug tracking tool BugZilla ERwin MS Dreamweaver MS Photoshop UPerform SnagIT SQL MS Access Oracle RUP RAD Waterfall Scrum Agile System Analysis User Acceptance Testing Gap analysis SQL Proficiency Business process modeling Requirements Gathering Project Management Software Development Lifecycle Use Case Development Data Analysis Functional specifications Data Mapping
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