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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Koala CtPoinciana, Florida Street Address United StatesMobile: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEAvailability:Job Type: PermanentWork Schedule: Full-timeDesired Locations:Washington, United StatesWork Experience:Substitute TeacherRenaissance Charter School at Goldenrod6004 S Goldenrod RdOrlando, FL10/2023 - PresentSalary: $45,000.00 USD School YearHours per week: 40Duties, Accomplishments and Related Skills:*Teach over 20 students all subject areas with a focus on English*Collaborate with elementary teachers and staff to create a positive learning environment and create different approaches to improve student academics*Building relationships with over 30 students and ensuring all students feel attended to with personalized feedback, class discussions, and encouragement*Design and execute performance improvement (lesson) plans for underperforming students in consultation with parents and administrative staff*Manage class participation in school-wide events*Mainitain accurate student records and ultized data to inform instruction, resulting in a 10% increase in student achievement and a 5% improvement in test scores*Grade 100% of all student assignments and provide actionable feedback for students*Assess student performance through quizzes and testing, providing one-on-one tutoring when necessary*Facilitate classroom discussions and activities that promotes criticial thinking and problem solving skills, resulting in a 30% increase in student participation*Contribute to statewide standardized testing scores for 3rd grade English by 5% during tenure*Attend classroom workshops and professional development activities, staying up to date with the latest teaching methodologies and technologiesAssociate Account ManagerADP6801 University BlvdOrlando, FL10/2021 - 9/2023Salary: $50,000.00 USD Per YearHours per week: 40Duties, Accomplishments and Related Skills:*Advised ADP's clients in solving problems for time-sensitive issues by initiating solutions and positive outcomes*Ensured client satisfaction and client retention through delivery of Stellar Service Act as first level support and subject matter expertEMAIL AVAILABLE* Lead point of contact for 20+ accounts*Negotiated contracts and close agreements to maximize profits*Developed and maintained strong, long-lasting high profiled client relationships*Planned and carried out efforts to initiate, streamline, or modify accounts to optimize their usefulness in meeting ADP's needs*Executed corporate events for strategic accounts*Handled and resolved inbound inquiries with quality and within established metrics and SLA's*Adhered to a daily schedule and organized daily high volume of inbound calls*Developed trusted advisor relationships with 30% key accounts, customer stakeholders and executive sponsors*Provided supervisors and clients with information and interpretations of policies and guidelines Administrative Assistant/SecretaryFresenius Medical Care North AmericaLedbetter RoadDallas, TX8/2014 - 3/2017Salary: $50,000.00 USD Per YearHours per week: 40Duties, Accomplishments and Related Skills:*Managed and maintained overall patient flow of Fresenius medical clinic*Supervised patient appointment schedules for the clinic and effectively communicated delays to appropriate staff/patient*Provided technical policy and regulatory guidance regarding all facets of patient and record processing functions, reporting, and recordkeeping requirements*Intergrated over 500 consultations and referrals with other clinics, specialties, and inter-facility as appropriate*Prepared over 100 medical records, reports, and financial statements including invoices and letters to maintain at least 100% accuracy*Troubleshoot and resolved patient transactions through the use of a multitude of reports within Fresenius HR system for accuracy*Conduct research and analysis to examine and review patient record history, error messages, system requirement and capabilities, and interfaces between Fresenius medical system and other automated systems*Developed programs and plans for orienting and training medical staff in basic coding techniques and requirements*Analyzed situations to determine what decisions can be made or if advise of higher authority is needed*Aided in superintending the drug testing program for employees such as doctors, nurses, and therapists*Orchestrated administrative support to nearly 100 employees for Fresenius South Dallas region*Screened and evaluated over 100 patients to determine minimum qualifications and eligibility, reviewing medical forms and supporting documentations*Updated and verified medical insurance and demographic information*Issued information regarding clinic and hospital policies and procedures to new and existing patients, family members, and staffEducation:Strayer University Orlando, FL United StatesBachelor's degree 5 / 2021Credits Earned: Semester HoursMajor: Business Administration Minor: Healthcare Administration/Management Hampton High School Hampton, AR United StatesHigh school diploma or equivalent 5 / 1989Major: General StudiesJob Related Training:Privacy and Information Security Awareness and Rules of Behavior, 2020 Information Security Role-Based Training for ADP Professionals, 2021 Security Awareness Certificate, 2021Fresenius Caregiver Support Program 101, 2014Affiliations:Buckner Shoes for Orphans - SponsorRonald McDonald House - VolunteerAdditional Information:*Business Development*Account Management*Contract Negotiations*Global Relationships*Budgeting and Forecasting*Certified System*HRIS*Microsoft Office*PowerPoint*QuickBooks Online*Excel*Xero |
