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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Chicago, ILExperienceNephrology Associates of Northern Illinois Gurnee, IL. Jun 2021 Present Practice Manager Ensured clinical policies and procedures complied with corporate, state, & federal regulations (HIPAA,OSHA,CLIA). Hired, trained, and monitored clinical & administrative staff. Organized patient records via electronic health record-keeping (EPIC, ECW). Maintained adequate clinical supplies (EPO, etc.), & certified that purchases were cost-efficient/under budget. Conducted monthly staff meetings and performance reviews. Developed monthly hospital on-call + office schedules (in collaboration with Physicians). Implemented + developed an effective paging system through Perfect Serve. Monitored staff daily performance (clinical + front desk) to ensure accurate, efficient, & timely completion of duties. Kept track of overtime. Reviewed + researched concerns/complaints, & recommended corrective actions to elevate the standard of patient care. Oversaw clinical services team members, physicians, and APPs to maintain timely patient flow. Assisted physicians + APPs as needed by returning patient calls & completing orders such as medication refills, Rare Disease PAs, Admissions to dialysis services (HD, PD, Home PD), Hospital, ER & Interventional Radiology services. Reviewed Laboratory & Diagnostic results and relayed abnormal/critical results to MDs. Approved & corrected timesheets, responded to time off requests, & coordinated payroll for all staff members. Nephrology Associates of Northern Illinois Mount Prospect, IL. Sep 2010 May 2021 Medical Clinical and Administrative Lead Identified and recommended solutions to clinical team members in office issues or problems. Assisted physicians and APPs as needed by returning patient calls and completing physicians & APPs orders: medication refills, PAs, scheduling referral, specialist appointments, performing venipunctures, and finger sticks, completing laboratory forms, and performing other tests (u/a, BPs, pulse oximetry, etc). Attended clinical meetings and relayed pertinent information to clinical team members. Worked at different office locations within the organization. Served as a backup for clinical team members as needed by directly working with MDs & APPs to cover vacations, illnesses, lunches, etc. Maintained effective working relationships with all departments of the organization including but not limited to Operations, HR, IT, etc. Assisted with periodic staff meetings with clinical team members. Glenbrook Hospital Northbrook, IL. May 2002 Jun 2007 Phlebotomist / Laboratory Assistant Obtained blood specimens and collected nonblood specimens (urine, sputum, throat swabs) for laboratory testing. Processed specimens to prepare them for laboratory testing. Prepared specimens for reference laboratory dispatch and testing. EducationRegistered Nurse. Aug 1989 - Jun 1992Universidad Juarez del Estado de Durango, Mexico.Bilingual English-Spanish |
