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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Dove Park BlvdLouisville, Kentucky Street Address
Cell Phone PHONE NUMBER AVAILABLE EMAIL AVAILABLESummary of QualificationsManagement Professional with extensive experience in distribution, production management, warehousing, human resource management, and order fulfillment for multi-million dollar corporations. Adept in diverse areas of warehouse management including implementing warehouse management software, specialized shipping software, lift equipment operation and maintenance, and OSHA regulations. Proven success in managing all aspects of daily operations including productivity levels, safety initiatives, direct customer service, inventory accuracy, cycle counts, and strategic planning. Focused on improving operational processes and procedures in fast paced operations and documenting best practices.Professional ExperienceOttoBock Distribution, Louisville, KY North America Market RetiredLogistics ManagerResponsibilities include the procurement of medical grade devices for sale to the mobility device marketplace.Oversee all inventory and logistics activities in the US market.Purchase all pediatric mobility and early intervention products for distribution.Track and assure all overseas deliveries are properly and efficiently prepared for shipment.The Scooter Store, Louisville, KY (Medical Grade Mobility Devices) 12/2003-10/2013Operations Manager-Distribution Center ManagerResponsibilities include inventory control, scheduling, P&L, human resource management, training, fleet management, direct customer service, and management of technical service personnel.Restructured the complete operation environment of the Louisville, KY distribution center which became a model for new locations.Conducted New Manager training in 8 major market areas.Developed and implemented new procedures for corporate office and field locations which improved overall quality and accuracy in inventory control.Automated manual processes to increase productivity and accuracy.Accredited 2009 and 2012 by the Accreditation Commission for Health Care at 100% compliance of Medicare and governmental standards.Designed new shipping process with vendors that reduced shipping costs from $41 to $16 per unit.Consistently recognized as having superior inventory counts for year-end reconciliation.School Specialty, Inc. Bowling Green, KY 1998-2003Manager, Operations and DistributionDistribution Center Manager in Bowling Green, KY, and Southaven, MS facilities totaling 200K sq ft building with 175 employees.Played a key role in developing and adhering to safety guidelines in accordance with OSHA regulations.Increased productivity 59% and reduced expenses 32% in first twelve months at Bowling Green facility.Controlled training functions for all employees within 200,000 square foot facility in Fresno, CA.Established and managed 200,000 square foot Southaven, MS Distribution Center.Developed standard carton configurations for companywide expense savings.VVI Fulfillment Center, Inc. Bowling Green, KY 1996-1998Shipping SupervisorManaged daily operations of a $250 million mail order / direct shipping facility while directly supervising sixty-five employees in outbound packaging and shipping department. Achieved shipment of 1.5 million cartons during first year of operation.Exceeded 1st year shipping goals by shipping 1.5 million cartons via UPS, FedEx, and USPS.Accredited by the USPS and UPS for multi station computer operated shipping systems.Designed all procedures for packaging as well as designing cartons and supply management.Directly negotiated pricing and purchased all shipping supplies.Designed and implemented Zone Skipping shipping via UPS.Camping World, Inc. Bowling Green, KY 1995-1996Supervisor Mail Order Shipping DepartmentDirected daily operations for $42 million mail order shipping center including all areas of human resources, budgeting, purchase of shipping supplies and equipment, transportation negotiations, quality control, customer returns and process flow.Introduced cost savings strategies that produced 21% reduction in organizational expenditures.Redesigned carton configurationDecreased errors in carton packaging by 28% through the implementation of control measures.Implemented new shipping software program, which significantly increased data accuracy.Acted as a consultant to the USPS and conducted training for their outside sales managers.Unicable, Inc. Bowling Green, KY 1994-1995Customer Service CoordinatorExhibited exceptional levels of customer service and managed organizational initiatives related to customer service. Handled shipping and receiving functions. Supervised construction of new facility. Negotiated foreign and domestic transportation programs.Directed daily operations of 12,000 square foot distribution center.Oversaw the construction of the distribution facility.Designed and established operational flow for distribution center.Directed daily operations of 12,000 square foot distribution center.Lowe's Home Centers, Inc. Bowling Green, KY 1988-1989Customer Service Representative / Department ManagerTrained employees in daily job responsibilities. Facilitated customer service protocols. Controlled merchandise management tasks.Managed daily functions of three departments.Served as Safety Team member and recommended safety measures to ensure employee safety.Provided outstanding direct customer service.Wal-Mart Stores, Inc. Bowling Green, KY 1983-1988Assistant Store Manager / Operations Assistant ManagerDaily activities included purchasing and merchandising in both hard lines and soft lines sales departments while managing operational areas including cash office, returns, invoice control, receiving, and front end operations. Assessed and resolved store issues and customer issues efficiently.Managed departmental budgets and inventory levels for $34 million store.Controlled human resources functions for the store successfully.Participated in the development of special promotions.Augmented training manuals for maximized effectiveness including Receiving Procedures, Effective Cashier Procedures, and Stockman Responsibilities and Procedures.EducationAssociate of Arts, Business ManagementWestern Kentucky University Bowling Green, KYTrainingSociety for Human Resource Management, TQM, Human Resource Management, High Ropes-Low Ropes Team Training, Principle Centered Leadership |
