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Candidate's Name , SPHR, THRPStreet Address  PHONE NUMBER AVAILABLEEMAIL AVAILABLEhttp://LINKEDIN LINK AVAILABLEObjectiveTo obtain a position in Human Resources Management, adding my 23+ years of progressive and diverse Human Resources experience/skills: providing proven problem solving, critical thinking, analytical, and customer service skills through Human Resources management.Professional ExperienceThe Mohegan Tribe, Uncasville, CT April 2000-PresentDirector of Human Resources February 2022- PresentResponsible for designing, implementing, and administering highly complex, comprehensive personnel programs for the Mohegan Tribe, in the areas of employment, engagement, performance management, organizational and leadership development, employee relations, benefits, compensation, and legal compliance.Human Resources Manager April 2015- February 2022Performed a full range of complex professional duties relating to human resources management, including the independent performance of, and supervision of, staff activities related to employment, performance management, organizational development, employee relations, benefits, compensation, and legal compliance.Developed and implemented a process for new employees to be communicated on the intranetReestablished skill-based testing processIdentified gap in knowledge, developed and delivered trainingConducted multiple successful departmental conflict resolution sessionsAdapted and maintained current working knowledge of laws and regulations in addition to modifying, implementing, and removing practices to ensure complianceParticipated in the strategic planning and implementation of a new Human Resources Information System (HRIS)Human Resources Officer March 2008-April 2015Investigated employee relations issues and made recommendations for correction and monitoring; conducted and monitored organizational development interventions; counseled management on employee performance concerns and participated in the development and/or delivery of training programs.Built strong relationships with management which allows me to effectively coach and counsel in my current role as a managerActive participant and leader of The Mocanawin Leadership Advisory Task Force, responsible for providing continued learning and development opportunities for Mohegan Tribal Government leadersHuman Resources Employment Specialist January 2005-March 2008Independently performed a full range of para-professional and technical duties relating to Human Resource Management, primarily related to employment.Identified and implemented improvements to the Human Resources Information System for the employmentAdministrative Assistant July 2003-January 2005 Independently performed a full range of para-professional, technical, and operational duties relating to Human Resource Management and was responsible for the flow and completion of complex clerical work related to employment, benefits, and employee relations.Improved job posting processReceptionist April 2000-January 2003 Performed routine clerical functions to support Human Resources staff. Greeted and assisted callers/visitors to Human Resources Department. Managed all incoming mail for government buildings. Administered incentive programs. Ensured employment applications were completed and entered in HRIS properly. Preformed quality control on data entered. Created and sent acknowledgement letters to applicants.Improved reception area by providing welcome greeting and finding resources to provide decorations and refreshmentsThe Christmas Tree Shops, Waterford, CT October 2013-October 2014Customer Services CoordinatorPerformed front end supervisory functions, managed, and provided excellent customer service delivery, problem solved, ensured efficient operations, managed breaks, cashiers, and maintained store appearance.EducationCertified Tribal Human Resources Professional (2021) National Native AmericanHuman Resource AssociationBusiness Administration Management Associates Degree Three Rivers(2019) Community CollegeCertified Practitioner of the MBTI (2018) The Myers & BriggsStep I and Step II Instruments FoundationEastern Connecticut Chamber of Commerce Leadership Program (2017)Learned new leadership skills, gained an understanding of social and economic demands, and became more involved with my community.Certified Senior Professional in Human Resources (2016) HR Certification InstituteCertificate in Management (2009) Eastern CT State UniversityHuman Resources Generalist Course (2007) Society of Human Resources ManagementHuman Resources Learning System Certificate (2005) Society of Human Resources ManagementMicrosoft Office User Specialist Certificate (2003) Mitchell CollegeVolunteer ExperiencePack 21, Boy Scouts of America, Uncasville, CT 2004-2009Committee Chair 2007-2009Lead the pack committee and was responsible for the administration, oversight, and support of the pack program. Received Leader Award.Committee Member 2004-2009Planned, developed, prepared, implemented, supervised, and evaluated all activities and programs developed for the pack. Received Leader Award.Den Leader 2004-2009Planned, prepared, implemented, supervised, and evaluated all activities and programs developed for the den. Worked directly with Cub Scouts and their parents/guardians and executed the Cub Scouting program in the den.ReferencesAvailable upon request