Candidate Information Title Customer Service Guest Experience Target Location US-OR-Portland Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes

SUMMARYSKILLS PROFESSIONAL EXPERIENCE6347 NE 26th Ave. Portland, OR 97211EMAIL AVAILABLENIC IHNAT PHONE NUMBER AVAILABLEHospitality ProfessionalFood & Beverage, EventsWith two decades of experience in the hospitality industry, I have undertaken various roles and effectively supported businesses in enhancing their overall performance. My strong enthusiasm lies in delivering top-notch quality and collaborating with like-minded individuals to craft memorable guest experiences. Fueled by my passion for travel and continuous learning, I am always eager to take on new challenges. Currently, I am looking for a career path that will eventually lead me to utilize my extensive knowledge in event planning and/or sales, while remaining dedicated to exceptional customer service. I am confident that I would be a valuable asset to any team, as I always prioritize attention to detail.Planning and executing events ensuring aindividual positive and satisfied guest experience. Strong organizational and time-managementskillsExceptional communication and interpersonalskills with both clients and colleaguesAbility to work independently and as part of ateamDetail-oriented and able to handle multiple taskssimultaneouslyExperience in managing a large group ofindividualsHistory of diverse roles in food and beverage,both front-of-house and back-of-houseAble to schedule staffing accordingly based onprojected business and event turnoutPassionate about menu planning, pairing, andpresentation, maintaining high standards anddelivering excellence.Years of practice with inventory and ordering, toendure lowest cost and lowest waste whilemeeting guaranteed minimum while maintaininggreat quality.Skilled with graphic design and branding,proficient with CanvaBEO management, proficient with AmadeusProficient with Microsoft OfficeCERTIFICATIONSCurrent Oregon Liquor and CannabisCommission Alcohol Service PermitSERVSAFE Food Manager CertifiedCurrent Multnomah County Food HandlersPermitLINKEDIN LINK AVAILABLEBanquet Captain Doubletree by Hilton Portland 2024 Assist in planning and execution of corporate and social events, including (but not limited to) conferences, seminars, weddingsUse Banquet Event Orders to develop detailed event timelines, schedules, and production plans to ensure smooth operations during the entire event lifecycle Serve as the main point of contact for client inquiries and concerns during pre- event preparation as well as on-site during events Night Manager The Benson A Hilton Curio Collection 2023-2024 Managed a team of 40-50 across multiple departments to ensure smooth daily operations and exceptional guest experiencesOversaw all aspects of hotel operations, including front desk, housekeeping, food and beverage, housekeeping, and maintenanceManaged the purchasing department, handling inventory and ordering for all outletsDeveloped standard operating procedures for each department to improve organization, efficiency, and consistency in service delivery Lead Banquet Bartender The Graduate Hotel Eugene 2022-2023 Provided exceptional bartending service for banquets, conferences, and special events, ensuring guest satisfactionCollaborated with event planners to create customized drink menus based on client preferences and event themesAssisted in setting up bars for banquets, and maintained inventory of bar supplies, restocking as needed to ensure smooth operations during events Collaborated with fellow bartenders to maintain consistent quality standards across all banquet barsBanquet Captain The Gordon Hotel 2022Efficiently set up banquet rooms according to event specifications, including table arrangements, bars, buffets, and decorationsAssisted in the coordination of event logistics and managed multiple tasks simultaneously during busy banquet periods while maintaining attention to detail and accuracyWorked closely with the event planner or coordinator to ensure seamless execution of banquets from start to finishMaintained a professional and friendly demeanor while handling guest inquiries and special requestsFor a full list of my professional work-history, please visit my Linkedin profile:LINKEDIN LINK AVAILABLE