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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE Street Address PHONE NUMBER AVAILABLEEnergetic team leader with a solid record of accomplishment in customer service settings. Consistently uphold safety standards, satisfy customer needs and maintain inventory controls. Work with the utmost professionalism and team-oriented approaches to establish clear workflows and achieve shift targets.SKILLSStrategic planningStaff education and trainingComplaint resolutionProject managementRecruitmentBilingual (Spanish)Detail OrientedAbility to Work Individually and in a TeamAbility to Communicate in an Effective MannerGood Phone EtiquettePeople FriendlyEDUCATIONGoing for associates in sciencePursuing a career in nursingJoliet Junior CollegeAttended 2019- PresentChicago school of phlebotomyCertification in PhlebotomyAcheived: September 2021High school DiplomaJoliet West High SchoolGraduation: May 2018PROFESSIONAL EXPERIENCEPharmacy Technician, Walmart Pharmacy, Romeoville, IL (815) 230-3831 April 2022 PresentProvided friendly customer service at prescription drop off and pick up countersCommunicated directly with doctors office and insurance agencies via telephone fax or email to take care of patient needsEntered new patient profiles and prescriptions into the medication input software systemManage cash register, purchases, and service orders of prescriptions deliveriesComputed charges for medication or equipment, dispense to patients and data entry in computerAssisted the pharmacist with providing safe and appropriate Pharmacy services to the patients and coordinates with the policies and procedures of Walmart Pharmacy, the states professional standards and other regulatory entriesAssisted with recording and maintaining Pharmacy temperature and deaning logsPrepared medication under the supervision of a pharmacist, so that they are accurately compoundedAssisted with product purchasing inventory and equipment management ordered the correct drug products for the wholesale company when neededBarista Trainer, Starbucks, New Lenox, IL PHONE NUMBER AVAILABLE August 2019 April 2022Completed store opening and closing procedures, including setting up and checking products.Minimized resource and time losses by addressing employee or production issues directly and implementing timely solutions.Worked with team members to improve performance and implement training updates.Responded to and resolved customer questions and concerns.Helped store management meet standards of service and quality in daily operations.Delivered successful training to employees during a week tenure, educating on successful work processes and productivity strategies.Sales Associate, Furry Babies, Joliet, IL PHONE NUMBER AVAILABLE April 2019 July 2019Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.Received incoming merchandise and stored in correct stock locations.Crew Trainer, McDonalds, Romeoville, IL PHONE NUMBER AVAILABLE April 2016 February 2019Set a positive example for team members by providing high-quality, efficient service.Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.Mentored junior employees to improve performance, food safety, and customer service.Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas.Maintained current knowledge of all team position requirements.Taught new team members correct procedures for all areas of operations.AccomplishmentsExperience in customer serviceAcknowledged for extraordinary service by supervisors and clients.Consistently rated excellent in customer surveys regarding server friendliness, promptness, and attentiveness. |
