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Click here or scroll down to respond to this candidateCandidate's Name
Orlando, FL EMAIL AVAILABLE PHONE NUMBER AVAILABLEObjectiveSeeking an opportunity where I can utilize my experience in customer service and driving skills to contribute to a positive customer experience.Ashworth College GeorgiaMicrosoft/ Coding and Billing January 2023BMCC MAnathan NY English September 2002High School Diploma June 1998Relevant ExperienceThrift Shop Community Services, Orlando, FLCustomer Service Associate July 2017 - April 2020 Assisted customers with any questions regarding clothes and shoes. Worked with coworkers as a team to clean up areas in the store. Informed customers about new products, promotions that may interest them based on their previous purchases. Assisted customers with trying on outfits and bringing additional outfits for them to try on. Transdev Transportation Orlando, FLPosition Operations Driver July 2018 - September 2019 Inspected the vehicle pre-route and post route to ensure it is in good working condition. Checked fuel levels, tire pressure, oil levels, and overall vehicle cleanliness. Interacted with passengers in a courteous and professional manner. Adhered strictly to traffic laws and safety regulations to ensure the safety of passengers. Provided regular updates to operations managers or dispatchers regarding arrival status or delays Thrift Shop Community Center, Orlando, FLSupervisor April 2019 - May 2021 Conducted training sessions for new hires and ongoing training for existing team members. Responded to customer inquiries via phone, email, or in-person. Updated and maintained customer information and interaction records in the company's database. Working closely with other departments such as sales and marketing to address customer needs and improve processes Westgate Resort Orlando, FLPosition Driver Operator April 2021- October 2022 Working closely with other drivers and operation managers to ensure efficient operations and timely arrivals. Flexible with work schedules and routes to accommodate changes in pickup schedules and traffic conditions. Adhered strictly to traffic laws and safety regulations to ensure the safety of passengers. Assisted passengers with special needs. and secured mobility devices. Florida Bus Orlando, FLPosition Driver Operator October 2022 - March 2024 Provided helpful customer service to passengers, including answering questions about routes, schedules, and fares. Prepared to respond calmly and effectively in emergency situations such as accidents and breakdowns. Ensured the safety and comfort of passengers during transit to different locations. Recorded accurate records of daily activities, including mileage, fuel consumption, passenger counts, and any incidents that occur during transit.Skills Class B Commercial license Bilingual - Haitian Creole/ French School bus driving experience from NY 2002 to December 2007 Customer service/register/ supervisor Delivery driver experience/selector order stock and shipping/ Shuttle driving or motor coach/load and unload Social work for non-profit organization Van driver//valet parking/dispatching. |
