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Click here or scroll down to respond to this candidateMBCandidate's Name
Professional SummaryHardworking team player with expertise in completing various clerical tasks, customer service and offering staff support. Work HistoryO2BKids Preschool - Office AssistantWest Palm Beach, FL05/2023 - 05/2024Gordon & Partners Law Firm - Receptionist and Office Manager Palm Beach Gardens, FL08/2005 - 10/2022 Worked closely with the School Director assisting in all tasks as needed. Established positive relationships with parents through constant communication. Handled phone calls, mail, filing and emails.Completed new student enrollments, billing, and collection of childcare center fees for services.Welcomed office visitors and alerted staff of arrivals of scheduled appointments.Kept an inventory of office supplies and ordering new materials as needed. Provided critical support in school events and meetings. Maintaining a clean and organized office, lobby and classrooms. Assisted with Spanish-language with staff and parents. Operated multi-line telephone system, answered and directed high volume calls. Handled incoming & outgoing mail. Greeted visitors and clients, directed them to the appropriate personnel. Scheduled meetings, appointments and travel arrangements. Trained all new receptionists and assistants. Worked with the management team to improve workflows and tasks. Ordered office supplies and scheduled services as needed. Call Center - Handled incoming new client calls remote. Assisted clients with Spanish-language inquiries. Responded to all client calls and emails on a timely matter.. EMAIL AVAILABLEPHONE NUMBER AVAILABLEPalm Bay, FL 32907SkillsBilingual -SpanishCustomer ServiceWord, Excel, Microsoft Office & OutlookAvaya & Client ProfilesMulti-Line Phone SystemCall Center & SchedulingCPR Certified*Award for Customer Service*Employee of the MonthEducation1998John I. Leonard School High SchoolWest Palm Beach, FLHigh School DiplomaManaged high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts. Handled all vendors, sponsors and promotional items for each event. Developed and maintained successful relationships with vendors. Coordinated schedules and timelines needed for events. Managed event logistics and operations. Supervised volunteers and support staff as required for events. Arranged all Meet & Greets. Implemented creative event concepts and themes. |
