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Click here or scroll down to respond to this candidateCandidate's Name
Medical Office Coordinator/registration clerkJohnstown, PA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEPatient registration, customer service, including scheduling, billing, discharge, payments, balancing and all aspects of any issues in person and over the phone with problem solving. Answering and making lots of calls to patients and other offices to schedule appointments. Resolve issues. Authorized to work in the US for any employerWork ExperienceCSR2Health Net Federal Services - Johnstown, PAOctober 2021 to January 2023Customer service calls, assist all military soldiers, families and physician offices answering any issues or calls and questions. Guiding them on the website for answers, questions regarding insurance coverage, finding them a physician or facility for care. Billing and coverage benefits. Medical Office Coordinator/Medical AssistantDLP-Conemaugh Hospital - Johnstown, PASeptember 2011 to March 2021Duties include: Coordinating all incoming Physician referrals and Specialty Clinics. Scheduling a mass amount of patients to all ten providers. Answering four different incoming Specialty phone lines for clinics and returning all messages including mainline phone calls from patients. Assisting with registration, insurance information, discharging patients along with scheduling procedures. Collection of co-pays, balancing and scanning medical records. One on one customer service in person or over the phone. Medical Assistant/BillingAlleghenies Independence Physician Group - Johnstown, PA September 2000 to November 2009Duties include: registration of all patients, eview of patients demographics, insurance verification, registration, collection of co-pays, billing, scheduling test, appointments, pharmacy call-in's, triaging patients, answering calls and much more.Customer Service RepresentativeLAUREL BANK - Johnstown, PAOctober 1997 to September 2000Duties included: Depositing, cashing checks, balancing, placing holds, ordering supplies, filing, typing computer input information, answering calls, resolving customer issues in person or over the phone. Emergency Room Unit Clerk/ Hospice SecretaryWINDBER MEDICAL CENTER - Windber, PAApril 1993 to June 1996Windber Hospice SecretaryDuties included: Registering patients while reviewing demographics, ordering test, assisting nurses if needed. Filing, phone calls. Hospice-introducing the program to patients and their families. Answering all calls, chart handling and medical records.EducationCollege Degree in Medical Billing & CodingDeVry University-ChicagoSeptember 2020 to April 2022High school or equivalentChannelview High School - Channelview, TXJune 1984High school diploma in MedicalInternational Correspondence School - Scranton, PA Skills EPIC (4 years) EXCEL (6 years) filing (10+ years) ordering (10+ years) typing (10+ years) Data Entry Microsoft Office Organizational Skills Scheduling training Office Management Medical Terminology Human Resources Receptionist Time Management Word Billing Triage Medical Office Experience Medical Scheduling Allscripts Insurance Verification EMR Systems Medical Records HIPAA Hospice Care Anatomy Knowledge Employee Orientation Microsoft Excel Customer service Medical Coding CPT Coding ICD-10 Patient Care Physiology Knowledge Medical Receptionist Data collection Medical collection Microsoft Outlook Communication skills Microsoft Word Medical Billing ICD-9 ICD Coding Experience Administering Injections Phone EtiquetteCertifications and LicensesCPR CertificationMedical Coding CertificationAdditional InformationOFFICE SKILLSNAVINET SYSTEMFILINGEPIC COMPUTER SYSTEMTYPING SKILLSMICROSOFT WORDIDX SYSTEMEXCELALLSCRIPTSORDERING SUPPLIESTELEPHONE ETTIQUETTE |
