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Click here or scroll down to respond to this candidateCandidate's Name
Street Address S.W. 10th Terrace, Apt. 21VHallandale Beach, FL. Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEPROFESSIONAL SUMMARYExperienced Customer Care Specialist bringing 15+ years of applying exceptional customer service, conflict mediation and communication skills to address diverse needs. Smoothly mitigate customer conflicts through calm, level-headed strategies. Responsive and resilient team player with adaptable and resourceful mindset.SKILLS1.Team leadership and coaching2.Relationship building and management3.Excellent customer service skills4.Product and service skills5.Accurate money handling6.Microsoft applications proficiencyWORK HISTORYFloor Staff, 10/2019 to CurrentRegal Theatre Hollywood, FLAssisted 70+ patrons daily with where their movie is playingEngaged in conversation with patrons concerning our concession and movie listingsGreeted customers with a smile and provided friendly, knowledgeable serviceMaintained excellent attendance record, consistently arriving to work on timeChecked all bags with flashlightProvided Clean bathrooms and movie theatres; ushered and swept all hallways and floors; Mopped when necessaryManager, 01/93 to 01/2018Supermarket C-Town Brooklyn, NYApplied strong leadership talents and problem-solving skills to maintain team efficiencyTrained and guided team members to maintain high productivityProvided management with feedback regarding employee performanceAssisted with help as a CashierRecorded inventory sales into organizations weekly income report using Microsoft applicationsEngaged and interacted with customers to create positive shopping experiencesAccurate bank deposit proceduresProvided a clean and good smelling conditions for all customers, vendors, and supervisorEDUCATIONAssociate Degree: Business Management 06/2002Berkeley College New York, N.Y. |
