| Candidate Information | | Title | Store Manager Customer Experience | | Target Location | US-OH-Peninsula |
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Click here or scroll down to respond to this candidateObjectiveKnowledgeable, energetic, and resourceful professional seeks a position where extensive experience in Retail Management will be fully utilized to produce profitable results.Summary of QualificationsOver 35 years of experience in all aspects of retail sales and management in both specialty and department store environmentsLeadership-Offering a collaborative, hands-on management style with excellent training, motivation, and team-building skillsSelf-motivated and energetic with a high level of drive, initiative, and focus on resultsInterpersonal, enthusiastic, and personable. Relates effectively to management, team members, and diverse publicExcels at sales, payroll, and shortageSuccessfully creates an exceptional associate and customer experience by truly focusing on core values, training, and leadershipProfessional HighlightsEddie Bauer, Summit Mall, Akron 11/22-PresentAssistant Store ManageroSupports the Store Manager in building a team that delivers results by providing an amazing customer experienceoShares the responsibility of executing all store operations and maintains a visually appealing storeoCreates a positive environment that develops and engages my managers, associates, and customers every dayoGuides my team and partners with the Store Manager to achieve great resultsoPartners with the Store Manager to create actions plans to achieve results and grow the businessoDemonstrates product knowledge, selling, and operational skills to maximize salesoEngages with customers to build relationships and brand loyalty by using company toolsoPartners with the Store Manager to develop team members who are committed to creating a great customer experienceoSupports the Store Manager to ensure store standards for merchandising and operations are met consistentlyProfessional Highlights continuedBurlington, Macedonia, Ohio 6/03-11/22Store ManageroReviewed Stores performance dailyoManaged sales associates, markdown team, and merchandising team to meet goalsoCoordinated floor moves and sales promotions with teamoCommunicated with the regional team to take care of store issuesoAssisted with the scheduling, hiring, and training of associatesoParticipated in inventoryoFollowed loss prevention proceduresoDemonstrated Core ValuesoTrained Flow Team with merchandiseoManaged time wiselyINFOPLACE USA, San Diego, California 1/02-4/03Area Sales Manager- Full charge responsibility for area operations for a company offering customer service functions on an outsourced basis to shopping malls throughout the US:oResponsible for recruiting, interviewing, hiring, training, and evaluating staff while monitoring both performance and ensuring mall own satisfactionLANE BRYANT, Cleveland, Ohio 6/92-10/01Store Manager- Managed all operations of a 6,000 sq. ft. store specializing in womens apparel and accessories with 12 employees and generating $1.2 million annually:oPromoted from Assistant Manager based on proven leadership and productivityoReceived numerous letters of commendation from Regional Manager for exceeding goalsoLed flagship Beachwood Mall store to #13 out of 835 store managers in percentage over planoOne of 85 Managers admitted to the Presidents Club and won trip to Tucson, ArizonaoAchieved 68% over plan and named #1 nationally in 1996Professional Highlights continuedMAY COMPANY (Kaufmanns), North Randall, Ohio 11/85-5/92Assistant Manager-Oversaw all day-to-day operations of Home Store departments offering domestics, China, housewares, and gifts with 20-25 employeesEducationCuyahoga Community College Cleveland, Ohio Coursework in Business-Excellent References available upon request- |
