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Street Address . | PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARY Team-driven and focused on building collaborative relationships with employees and customers of various backgrounds alike Values accountability and effective work habits like punctuality, time management, ethics, and continuous education. Compassionate professional with critical thinking and problem-solving skills dedicated to client satisfaction Open and accepting professional driven to value, respect, and embrace cultural and international diversity Energetic and motivational leader dedicated to encouraging top-quality performance Great interpersonal communicator with experience in public speakingEDUCATION September 2020 May 2024Portmore Community College Bachelors in Finance and Management Studies
LICENSES/CERTIFICATIONS/WORKSHOPS
CFI Certificates in Microsoft Excel, Database and Financial Accounting
WORK EXPERIENCE Customer Service Representative/ Sales November 2020-May 2022 Fusion
. Resolve 200+ weekly patient enquiries via phone and email, consistently exceeding targets. Open and maintain patient accounts by recording account information. Educate patients on the protocols to follow and the process to receive a medical device i.e. post-surgery. Handle complaints and provide appropriate solutions and alternatives according to company policies.Junior Accountant/ Tax Advisory/ Administrative AssistantNairne and Partners July 2018- September 2020 Produce required documents for clients who seek waivers and other tax related issues for their companies. Prepare annual and monthly returns for clients and their companies.
Provide advice to clients about tax-related enquiries.
Answer phone calls, send emails, prepare spreadsheets, stock up on stationaries, print and type related documents. Make lodgments and draft financial statements for clients.
ACCOMPLISHMENTS
Awards for Top Student in 2016Academic Excellence 2014 & 2015Excellence in History 2015 |