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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWashington DC, Street Address
Objective:Passionate and goal-oriented Adaptable professional with proven skills in client acquisition and project management, seeking to leverage expertise within a client focused company. Adept at cultivating customer relationships, driving sales growth, and building strong business relationships to have a positive impact on the brand & customer experience.Core Sales Skills:Client Engagement & Relationship Building: Skilled in establishing and nurturing client relationships, ensuring high levels of satisfaction and loyalty.Lead Conversion & Sales Closing: Demonstrated success in converting leads into sales through personalized solutions and persistent follow-up.Digital Proficiency: Proficient in various digital platforms (Zoom, Skype, WhatsApp, Slack, Microsoft Teams, Google Meet) and social media marketing (LinkedIn, Instagram, Snapchat, Facebook, TikTok).Prospecting: Effective in utilizing digital tools for online prospecting and lead generation, including LinkedIn Sales Navigator and HubSpot.Professional Skills:Analytical: Strong analytical abilities with experience in numerical data analysis and spreadsheet creation.Technological: Advanced knowledge of Microsoft Office Suite and project management tools.Communication: Excellent communication and public speaking skills, with a multilingual capability.Marketing: Foundation in Digital Marketing & E-commerce, with a focus on social media strategies.Sales Expertise: Certified in Customer Service & Sales, with a track record of meeting and surpassing sales targets. Project management : Exceptional planning and execution skills throughout project progress. With a keen focus on the accomplishing project goals& prompt communicationProfessional Experience:Sales and Marketing Representative (Internship)MPower EnergySuccessfully pre-approached client base, providing tailored solutions and presentations, resulting in an increase in client engagement and sales.Exemplified strong customer service by offering support, guidance, and quick, empathetic solutions to ensure client satisfaction.Teacher TutorMaryland Teacher TutorsTeach 2nd, 4th and 8th graders Math and English skills to succeed within their traditional education space.Regularly adapting curriculum to meet the need of a diverse set of students, ensuring everyone has a strong grasp on the information taught.Developing lesson plans and implementing teaching strategies that fit students needs and targeted pain pointsCoordinating with staff personnel, parent and employees with assigning different work related activities to students to meet pain points and to meet educational goals.Effectively communicating throughout the learning experience with involved parties in order to make sure that the goal is being met based on time restraints and deadlines for contracting period.Closing the contract term with encouragement towards students to reinforce positivity and motivation. Ensuring that academic goals have been met with staff, teachers and employer .Documenting and keeping Report of activities completed by students for reference of student progress and assignments completed.Self Employed AuthorFinancial Literacy EntrepreneurLeveraged financial planning and digital marketing skills to enhance brand visibility and forge strong business relationships.Employed innovative sales strategies and social media marketing to increase customer engagement and company brand awareness.Guest Service RepresentativeThe Washington Nationals BallparkDemonstrated exceptional communication skills and customer service by addressing guest concerns and providing a safe, enjoyable experience.ServerFounding FarmersExecuted orders with precision, ensuring accuracy for delivery and dine-in guests.Demonstrated strong work ethic and time management skills in a fast-paced environment.ServerBusBoys and Poets RestaurantDelivered high-quality customer service, managing orders, and addressing dietary concerns.Collaborated with both front and back-of-house teams to provide seamless service.EnumeratorUS Decennial/Census Bureau (Temporary position)Played a critical role in data collection and submission, ensuring accuracy and completeness.Exhibited excellent communication and interpersonal skills through community engagement.Soldier TraineeDC Army National Guard - (Honorable Discharge)Developed foundational skills in teamwork, accountability, and detail-oriented tasks.The Weeden Family 2010 9/2024Washington, DCIn- home Private Caregiver / Medical Administrative Assistant Provide daily homecare for elderly, adolescent and infant relatives Assist with bathing and grooming tasks such as shampooing hair, finger/toenail care, brushing teeth, and shower assistance Assist with prescribed medication and mobility inside and outside home Report concerning incidents to primary care physician for patient safety Scheduling travel plans & Accompany to doctor's appointments Keeping Report and organization of medical documents . Providing emotional support and being courteous to patients in times of mental distress Keeping a calm during stressful times in order to find effective solutions to solve patient needs.Assisting with childcare needs such as traveling to and from school and PTA meetings .Providing tutoring services in English, math and writing skills.Using behavioral management techniques to influence positive behavior and comprehensive understanding.Education:University of the District of ColumbiaoBBA, FinanceGoogle Professional Certificate in Digital Marketing & E-commerceGoogle Professional Project Management Career Certification ( Expected completion : June 2024 )Google Professional Business Intelligence Certificate ( July 2024) Coursera Duke University- Decentralized Finance CertificateCertifications & Training:National Customer Service and Sales Certification - Department of Employment ServicesLeadership Certificate - DC Capital Area Food Bank Client Council Leadership ProgramData Analytics Certification Training - Community College Prep ( Expected graduation -March 2025Awards & Associations:Dean's ListMember of the National Association of Black AccountantsNational Honors SocietyScholarship Recipient: DC-UP, Make a Way, HBCU FARE SIEReferences:Available upon request. |
