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Title Customer Service Representative
Target Location US-OH-Brooklyn
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Brooklyn, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEOBJECTIVE: I am a highly creative, organized, self-motivated, and multi-talented individual seeking a creative role in a company to utilize my skills. I am proactive listener who combines exceptional customer service and interpersonal communication skills with attention to detail, and thrive in a multi- tasking and goal-oriented environment with little to no supervision Graphic Design-Adobe Suite (Beginner); portfolio available on request Proficient in Microsoft Office Word 2010, Microsoft Office Excel 2010, Microsoft Power point 2010, Microsoft Publisher 2007, Outlook & Quick books (Beginner) Proficient in the administrative duties of a Customer Service Representative Excellent front desk management and customer relations skills Demonstrates efficiency and confidentiality in communicating between customer and staff Demonstrates courteous and professional behavior Excellent organizational skills and team player Knowledge of invoices, inventory, marketing mailers, & equipment quotes Excellent with handling customer issues and finding solutions to their problems Great interpersonal skills & telephone personality Authorized to work in the US for any employerWork ExperienceDriver/Delivery Van & AssistantYCMC Delivery - Brooklyn Heights, OHJuly 2021 to Present Perform vehicle inspections checks prior to shift Sort materials and route by territory Leverage all phone mapping and GPS for best efficient routes Associate with all customers and give the best service possible Complete all routes in a timely manner Assist in all truck/van maintenance and repairs Clean and organize the shop as needed sort time cards and manifests and enter into quick books for customer invoices Assistant/SalesDarlaFoxx Bridal - Cleveland, OHOctober 2020 to Present 15-30 Bridal/Formal appointments per 8 hr shift Log all incoming inventory;steam, tag with pricing & hang Call all clients for payments Schedule new and existing client appointments as needed Take all comments and or complaints and render the situation with best possible outcome Help each client to choose the best fitting/priced dress Organize all files and invoices Assist with all events (rehearsals, setup/tear down, gown selections Provide exceptional customer service skillsTradeshow Coordinator, Photographer, Graphic Designer Wild Republic - Twinsburg, OHJuly 2013 to March 2020 Photograph product, organize archives, create catalogs using graphic design skills-designing signs & marketing materials for the trade show booths Organize Trade show materials Set-Up temporary booth in warehouse before shows (100-8000 sq ft booths) Order and organize all utilities and paperwork for all trade shows Pack all event/trade show materials Trucking logistics Marketing/trade show budgets Patents & trademarks for all new productsSpecialty Retail Customer Service RepresentativeWild Republic - Twinsburg, OHJanuary 2013 to December 2014 Answer phones and return calls Data entry RMAs Counting & writing inventory tickets File, clean, organize offices Invoicing, quotes, & other job-related duties in National, Mass, & ZMA departments Train all new warehouse employees on sticker/label machines Microsoft Office 2010Registration-Temporary PositionBoard of Election - Cleveland, OHJanuary 2012 to December 2012 Sorted mail with various documents, time stamped, & scanned documents for data entry Data entry (voter registration cards), administrative work, multi telephone lines Excel spreadsheets & various software Proofing various voter documents and documents from the Secretary of State office Senior Photographer SupervisorFocus One Photography - Parma, OHJanuary 1997 to December 2011 Train individual photographers on cameras, computers, and lighting Supervise the trainees and Junior Photographers while in the field Operate various cameras (Cannon 10, 20, 30, & 50D) & various computer software programs Ability to communicate with a variety of people Ability to lift, stand, walk, and sit for long periods of time Multi task and communicate in stressful situations; great communication skills for a variety of clients Operate various light set ups for different clients Operate and troubleshoot computers in the studio and in the field Started a family and children studio; trained new studio photographers EducationAssociate Degree in Real Estate & Mortgage Finance Cuyahoga Community College - Cleveland, OHAugust 2006 to June 2008Skills Graphic Design (Beginner); portfolio available on request (4 years) Beginner Adobe Creative Suite (4 years) Beginner in Adobe Illustrator & InDesign Proficient in Microsoft Office Word 2010, Microsoft Office Excel 2010, Microsoft Power point 2010, Microsoft Publisher 2007, & Outlook Email system Proficient in the administrative duties of a Customer Service Representative Excellent front desk management and customer relations skills Demonstrates efficiency and confidentiality in communicating between customer and staff Demonstrates courteous and professional behavior Excellent organizational skills and team player Excellent with handling customer issues and finding solutions to their problems Great interpersonal skills & telephone personality Knowledge of invoices inventory marketing mailers equipment quotes Sales Adobe Creative Suite Adobe PhotoshopGroupsVFWJanuary 2009 to Present Held trustee position in Ladies Auxiliary for 5 yrs Worked canteen and benefits Inventory and receipts monthlyAmerican LegionJanuary 2009 to Present Hold secretary position in Auxiliary Worked canteen and events Inventory and receipts monthly

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