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Click here or scroll down to respond to this candidateCandidate's Name
Fort Lauderdale, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEResponsible and commendable workforce personnel, with leadership qualities in sales and retail. Professional possessing leadership, communication, interpersonal skills who is passionate regarding serving companies in reaching overall objectives. Contributor of comprehensive experience working in environments which demand strong work ethics and unwavering commitment to excellence. Interacts well with customers and department personnel, exercising a high degree of professionalism, discretion, and problem resolution capabilities. Solid ability to effectively present information in one-on-one and small group settings. Exceptional ability to effectively multi-task several intricate assignments with tight deadlines. Strong ability to establish successful working relationships both internally and externally. Excellent organization and coordinating skills, and ability to analyze and problem solve efficiently. Work ExperienceWalmartWalmart-Pompano Beach, FLSeptember 2023 to March 2024greet customers, locate products, price-check items, and organize store shelves and displays. Customer serviceGreeting customers, answering questions, resolving complaints, and providing positive experiences Cash handlingOperating the cash register, processing payments, balancing cash drawers, and reconciling payments SalesScanning items, totaling purchases, applying discounts, and honoring coupons InventoryMaintaining a clean and well-stocked workstation, organizing inventory, and marking prices Store policiesImplementing store policies and referring to price sheets and sale bulletins Other dutiesHandling returns, bagging items, and training new staff Mental Health Technician (MHT)Pirc-Pompano Beach, FLSeptember 2022 to May 2023Implemented therapeutic interventions for patients with anxiety disorders, resulting in a 30% decrease in reported symptoms.Collaborated with a multidisciplinary team to develop individualized treatment plans for clients, leading to improved outcomes and increased patient satisfaction. Provided crisis intervention and de-escalation techniques to effectively manage high-stress situations, ensuring the safety of both staff and patients.Active listeningEmpathyEffective communicationCultural sensitivityPatient advocacyCollaboration and teamworkPatienceMedical record documentationCrisis intervention techniquesTherapeutic intervention methodsPatient assessment and evaluationBehavior management strategiesPsychiatric disorders knowledgeCall Center AgentApple-Pompano Beach, FLJanuary 2021 to July 2021Maintain office safety by screening visitors, updating logs, and issuing temporary passes. Receive and route incoming calls and correspondence to promote timely communication. Maintain personnel records, including applications, performance reports, payroll records, and medical files. Receive and route incoming calls and correspondence to promote timely communication with customers. Deescalate situations involving dissatisfied customers, offering patient assistance and support. Assist with training new employees and inform them about company policies and procedures. Collaborate with other call center professionals to improve customer service. Review customer accounts, providing updates and information about billing, shipping, warranties and other account information.Security OfficerAllied Security Services-Fort Lauderdale, FLOctober 2019 to October 2019Boost sales by executing complete sales cycle. Build positive and productive customer connections to drive consistent sales. Secured premises and personnel by patrolling property. Completed reports by recording observations, information and occurrences. Maintain companys stability and reputation by complying with legal security practices. EducationHigh school diplomaWest Park high SchoolSkills Typing Organizational skills Security Cash Handling Accuracy Payroll Retail sales Strategic Planning Leadership Customer service Communication skills Microsoft Word Sales |
