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Click here or scroll down to respond to this candidateCorinth, TX 76210 PHONE NUMBER AVAILABLE EMAIL AVAILABLECandidate's Name
EDUCATION Billy Ryan, Denton, TXHigh School Diploma, Street Address /2024PROFESSIONAL Proven leader in high-volume dining environments, adept at enhancing customer satisfactionSUMMARY and streamlining operations at On The Border. Skilled in team collaboration and multitasking,significantly improved service efficiency. Expert in restaurant operations and customerservice, ensuring seamless experiences for guests and staff alike.SKILLS * Customer Service Effective Time * Restaurant Operations+ Team Collaboration Management * High-volume dining* Multitasking proficiency _ Up-selling techniques* Safe Food HandlingWORK HISTORY - TOGO AND HOST LEAD 10/2023 to 05/2024On The Border, Denton, TX* Handled high-pressure situations with composure, effectively managing large parties orunexpected events during busy shifts.+ Answered customer questions about hours, seating, and menu information.* Took reservations and to-go orders by phone, answered customer questions, and informedof accurate wait times.+ Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.* Coordinated multiple 3rd party orders and ensured accuracy for all outgoing togo orders.* Coached on and taught various ghost kitchen brands that we were running from there tonew staff members.HOSPITALITY LEAD 02/2023 to 09/2023Torchys Tacos, Texas Motor Speedway Enhanced guest satisfaction by providing exceptional customer service and addressingtheir needs promptly. Coordinated event logistics such as catering arrangements or room setups to ensuresuccessful execution of various functions held at the property.* Versed in all aspects of the business from production to custodial therefore was able tostep in where needed to ensure a continuous and smooth execution and not negativelyaffect the guest experience. |
