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Click here or scroll down to respond to this candidateBrendon J.Candidate's Name
Street Address S. prudence RdTucson AZ, Street Address
( PHONE NUMBER AVAILABLEEMAIL AVAILABLESkills Customer Relations Cash Handling/Management People Development Coaching and Training Flexibility and Adaptability Computer and MicrosoftProficient.As a customer service experienced ethical employee I am able to demonstrate excellent customer service, efficient organization, and problem solving techniques. I am looking for an opportunity to help further improve a businesses customer service, organization of items and keeping the store to its highest quality.ExperienceVans/ Assistant ManagerFebruary 2024- CurrentTucson Arizona1.Sales and Customer ServicesSales Targets: Assist in driving store sales and achieving targets through effective merchandising, upselling, and customer interactions.Customer Service: Ensure high levels of customer satisfaction by addressing complaints, providing product knowledge, and maintaining a positive store environment.2. Team LeadershipStaff Supervision: Oversee the daily activities of the sales team, including scheduling, delegating tasks, and ensuring adherence to store policies.Training and Development: Assist in training new employees and developing existing team members to enhance their product knowledge and customer service skills.Performance Management: Monitor and provide feedback on employee performance, including conducting performance reviews and implementing disciplinary actions when necessary.3. Operational ManagementInventory Management: Assist in managing inventory levels, including ordering, receiving, and organizing stock. Ensure accurate inventory counts and minimize shrinkage.Visual Merchandising: Maintain and update store displays to align with company standards and marketing campaigns.Store Maintenance: Ensure the store is clean, organized, and compliant with safety standards.4. Administrative DutiesReporting: Assist in compiling sales reports, payroll, and other administrative tasks as required by the Store Manager.Cash Management: Oversee daily cash handling procedures, including opening and closing registers, processing transactions, and preparing bank deposits.5. CommunicationTeam Communication: Act as a liaison between the sales team and store management, ensuring that information is effectively communicated.Customer Interaction: Handle escalated customer issues and ensure that they are resolved efficiently and to the customers satisfaction. 6. Support Store ManagerOperational Support: Provide support to the Store Manager in all areas of store operations and step in as the acting manager when the Store Manager is absent.Strategic Input: Contribute to the development and execution of store strategies, including marketing and promotional activities. DKNY / Assistant ManagerAugust 2021- 2023, Tulalip, WA Schedule and coordinate meetings. Develop good customer relationships Conduct employee performance reviews Participate in recruitment and dismissal process Smooth out problems within workplace Address employee and customer concerns Email and phone correspondence. Develop strategies for better workplace efficiency and goal achievement. Provide direction to staff. Monitor spending patterns and budget. Support ongoing learning and development of team members. Help create and foster a respectful and inclusive team environment. Gucci Outlet / Security OfficerJanuary 2020 - Tulalip, WA In charge of loss prevention. Primary task being a visual deterrent to theft. Trained through Brosnan Risk Consultants - Washington State certification. FBI database background check. Hourly inventory checks on the floor. Responsible for enforcing Guccis code of conduct for guests that include no videos or photography, no food or drink, and no unruly customers. Maintaining the security ties for all products. In the event of theft, in charge of writing thorough reports on items taken. Theory / Key HolderNovember 2017 - Tulalip, WA Carry keys and alarm codes; open and close store, disarm and arm alarm system. Oversee cleaning, maintenance, and deliveries staff outside of regular business hours. Perform and supervise daily procedures Maintain a tidy and organized entrance area. Monitor and assist cashiers and other retail staff; assign daily duties. Train and support new team members. Provide customer-focused service; welcome customers to the store and assist them with requests Perform product demos and explain product features to customers Collaborate with store management to organize marketing and promotional campaigns and to coordinate staff schedules and activities Handle managerial tasks when the general and assistant managers are unavailable. Manage bank deposits, balance point of sale drawers and safe Check and respond to email and phone messages Manage paperwork and tend to other office tasks Ensure that all employees adhere to corporate processes and safety standards.Big House Of Boom Fireworks/ Seasonal Sales Associate(Family owned business) Customer service. Product knowledge. Greet customers, properly execute their transactions, and bag merchandise. Uphold merchandising and stand cleanliness requirements. Manage customer resolutions. Greet customers, properly execute their transaction. Major responsibilities are to inform customers of safety in handling fireworks. Uphold merchandising and store cleanliness requirements. Collect and process payments including accurate maintenance of sales register inventory following close of daily business.
Education Lake Weir High School / General Education 2011 - June 2015, Ocala Florida High School Diploma Partial College - Three years of criminal justice with half way credits towards an associates degree.Refrences Calvin Dockendorff, Store Manager Gucci 425-953-0537 Joceline Franco, Cardiovascular St. Marys Hospital PHONE NUMBER AVAILABLE Sarah Quain, Store Manager Donna Karan New York 425-210-7711 Justin Clark, Electrician Handyman Electrical
PHONE NUMBER AVAILABLE Celina Ramirez Moreno, Management HSL Properties PHONE NUMBER AVAILABLE/pre> |
