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Click here or scroll down to respond to this candidateCandidate's Name
Street Address W. 20th StreetLombard, Illinois Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLELinkedIn: http://LINKEDIN LINK AVAILABLESUMMARYAward-winning internal, corporate and marketing communications professional and leader, with more than 25 years of communications experience in project and program management, branding, art direction, public relations, investor relations, leadership communications, industry analyst relations, media relations, graphic design, executive positioning, vendor management and event management. EXPERIENCEFebruary 2012 toJanuary 2024January 2008 toOctober 2011CITI Schaumburg, ILVP of Communications Handled strategy and execution of internal communications for diversity and inclusion, community relations, and employee engagement at Citi's Schaumburg Corporate Center and Atlanta offices. Managed town halls, executive communications, weekly and program-based newsletters, SharePoint intranets.SUNGARD Lombard, IllinoisMarketing Communications, Wealth ManagementWrote and edited print and online communications, including thought leadership white papers, marketing data sheets, brochures, customer newsletters and industry articlesPerformed project planning and management (using Aquent Robohead software and salesforce.com)Designed and edited PowerPoint presentations and interactive PDFsEstablished new process for customer case study creationParticipated in creating a new SunGard Web sitePerformed maintenance and update of intranet pagesProvided training on best practices for communications and compliance processes July 2005 toNovember 2007THE FEDERAL RESERVE BANK OF CHICAGO Chicago, Illinois Team Leader, Supervision and Regulation Communications/Risk CommitteeCreated a strategic communications system for the Supervision and Regulation Departments internal and external communication needsPerformed strategic communication analysis, planning, plan execution and process creationSupervised five employees and facilitated the organizations Risk Committee, which contributes analysis and information to the Federal Reserve System and Board of GovernorsImplemented a risk nomination process and message mapping for the Risk Committee to streamline meeting communications and discussionsManaged and improved the Departments intranet site, The Wave, including infrastructure planning, content management system implementation, information reorganization and navigation redesignEstablished tools and processes to foster improved communicationsEstablished a department outreach program to institutions, industry and communityProvided training on best practices in communicationsGraphic design, writing, editing, speechwriting, event support and creation of media briefs March 2005 toJanuary 2008COMMUNICATIONS FREELANCEProvided freelance PR and Community Relations support for Northern Illinois Franchise Development Office of Sport Clips, as well as writing and editing for other companies upon request February 2003 toMarch 2005THE HOMEMAKERS IDEA COMPANY Glendale Heights, Illinois Manager of Creative ServicesManaged the graphic design, Web design, audio-visual, and editorial staffCreated custom Job Ticket tracking and routing systemHandled project management, scheduling, resource leveling, reporting and budget for departmentProvided art direction, editorial management and planning assistance for PR, communications and eventsProduced two monthly newsletters and one weekly for the managerial staff and direct sales forceSupervised graphic design/layout of catalogs, representative, hostess and customer materials, meeting and convention materials, corporate Internet and extranet, brochures, news releases and Web updatesVendor and quote (RFP/RFQ) management for photography, printing and multimedia servicesProduction planning and stage management for annual National Convention and Fall RegionalsAssisted in market research and competitive research for Marketing as required Candidate's Name
Page 2July 2001 toOctober 2002UNITECH SYSTEMS, INC. Naperville, IllinoisMarketing CommunicationsEstablished a communications program for the companys marketing and external communications, including public relations and industry analyst relationsManaged company positioning program, and company brand and identity programAssisted in various aspects of the companys annual customer conference and trade shows, publicity, media and public relations, graphic design, planning and coordination supportWrote and edited both print and online communicationsCreated company style and identity manualsCreated companys first industry analyst relations and competitive research programWrote and distributed press releases, created and placed articles and advertising December 1984 toApril 2001TELLABS Lisle and Bolingbrook, IllinoisVarious positions held, with ending title as Manager of North American Marcom June 1995 to April 2001Manager of North America Marketing Communications, Manager of Internal and External Communications, Communication Project Manager, Writer/Editor, Product Public Relations Corporate CommunicationsImplemented integrated communications program, set corporate editorial standards, communication policies and processesWorked directly with product marketing, management and design areas, and outside design firms to write, schedule and produce award-winning customer magazine (circulation of approx. 8,500 out of a print run of 20,000), product brochures, vertical market brochures, and other sales and marketing collateralWriter, editor, manager and designer of Tellabs internal publications and communications, including monthly town-hall meetingsWorked directly with the Intranet and Internet editors to coordinate content for Web sitesWrote and edited advertising and direct mail copy, corporate collateralProvided media relations support for major trade shows, and publicity and promotional supportWrote, edited and placed/distributed press releases and target industry articles by working with subject matter experts and executivesProvided communications support and logistics for trade shows and community relations October 1992 to June 1995Marketing Product Manager International MarketingPlanned, managed and facilitated cross-product-line, international customer users groupPlanned and facilitated bimonthly customer design reviews for Canadian marketCross-functional product team meeting leader and facilitatorTrade show and promotional planning for the International Divisions product lineCreative support for product identity, packaging and promotionProject, program and action item tracking and follow upProject Leader for ISO 9001 International Division implementation projectWrote Divisional Product Realization, Action Item and New Product Cutover procedures July 1990 to October 1992Quality Engineer Product Assurance Quality ManagementManaged public and community relations for quality programsManaged, wrote and edited Corporate Quality Report and Quality Systems ManualDelivered new employee orientation training on the Tellabs Quality SystemTeam facilitator for TQC and process improvement teamsCompleted BSI Lead Auditor Training in March 1992Audited corporate processes and responsible for ISO 9000 implementation and registration planning and project managementManaged corporate Malcolm Baldrige National Quality Award projectCreated, implemented, managed and promoted corporate quality assurance programsCreated concept and managed display in corporate display case December 1984 to July 1990Administrative Assistant Product Support ServicesWorked in this capacity to facilitate the completion of my college degree Candidate's Name
Page 3EDUCATIONNational-Louis University Bachelor of Arts in Management, 1990 College of DuPage Associate in Applied Science Degree in Office Technology and Administration DeVry Institute of Technology Certified in Project Management SPECIAL SKILLSWriting and editing to AP Style, writing in Smart Brevity style, setting of communication strategy, meeting and event planning, process improvement, speechwriting, scriptwriting, press release writing, training and presentation material design, user group and team facilitation, Web site organization and design, process definition and continuous process improvement. Experienced in media relations, public relations, community relations, and trade show support. Proficient on both MAC and PC in Photoshop, Quark Xpress, Microsoft 365 applications, Microsoft Project, Slido, Adobe Acrobat, DreamWeaver, Interwoven TeamSite, SiteCore, SharePoint, ExactTarget, Constant Contact, and simple HTML coding. Expert in PowerPoint. AFFILIATIONS/MEMBERSHIPSInternational Association of Business Communicators (IABC)Business Marketing Association (BMA)College of DuPage Business and Professional Institute Advisory BoardMidwest National Quality Month CommitteeAWARDSMultiple Internal Citi AwardsSunGard award for Best Marketing Program for 2008The Communicator Awards Crystal Award for Marketing Program and MaterialsThe Communicator Awards Award of Distinction for 2004 Annual Idea Book CatalogIABC Silver Quill AwardTellabs Star Performers AwardSpecial Recognition Award for Product Marketing and Trade Show SupportTellabs Corporate Quality Award WinnerLetters of Recommendation, Business and Personal References Available Upon Request |
