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EMAIL AVAILABLEPHONE NUMBER AVAILABLEHealth Customer ServiceHome Health CaregiverSelf-employedMarch 2021- March 2024Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.Advanced ChiropracticChiropractic AssistantMarch 2017- March 2021Obtained and documented patient medical history, vital signs and current complaints at intake.Answered telephone calls to offer office information, answer questions, and direct calls to staff.Oriented and trained new staff on proper procedures and policies.Collected pertinent data and calculations to aid physician in interpreting results.Followed appropriate procedures to minimize patient's exposure to radiation.Maintained strict confidentiality of sensitive patient information in accordance with HIPAA regulations and clinic policies.Remote work from home established efficient billing practices that minimized errors and expedited payment collection from insurance providers or patients directly.Ensured timely insurance claim processing by accurately coding diagnoses and submitting necessary documentation.Apple BeesWaitressFebruary 2018- February 2021Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts. Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.Used cash registers and credit card machines to cash out customers.Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.SKILLS Time Management Problem-Solving Patient Care and case management Daily living assistance Multitasking and Organization Insurance reimbursement/Claim processing Verbal and written communication skills Mobility Assistance HIPAA Compliance Regulation Collections and negotiating payments Analytical skills optimizing revenue Digital communication Physical therapy support Medical office administration State regulations knowledge and documentation Technology Critical Thinking Team Collaboration CPR Certification Alzheimer's Care Medical Terminology Social media marketing and sales Medical Coding and billingGrand Canyon UniversityCommunication and Information LiteracyCritical Thinking and Problem SolvingEnglish Composition IChristian WorldviewFoundations of Addiction and Substance Use DisordersEnglish Composition IIIntroduction to Counseling TheoriesEnvironmental ScienceFamily Dynamics &Comm Ed-Treatment of Addiction &Substance Use DisorderMulticultural Counseling in a Diverse SocietyIntroduction to BusinessIntroduction to PsychologyMedical TerminologyOnline Remote |