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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEMay 2024 - Presently Searching for employment opportunities.H & R Block (Temp Contract work)Tax Preparer Assistant (January 2024 to April 2024)Assisting Tax preparers with their clientsAnswer phonesMake appointmentsScan documents into computerAssist to clean lunch area/bathroomAssist Management to maintain daily goalsSunTrust Mortgage (Loss Mitigation Dept.) (Reason for Leaving: Laid Off)Solution Specialist II (Loan Modification Underwriter) (April 2011 to December 31st, 2023)Responsible for the review, analysis, and modification of original mortgages in compliance with investor guidelinesTeam player and who also can work IndependentlyWork in an SLA driven environment examining Client account information, reviewing policies and procedures, and partnering with Solution Specialists, Fulfillment Specialists, Home Preservation Client Representatives (HPCRs), and Quality Assurance TeammatesCorrespond with various lines of business in a detailed, complete, and positive mannerAssist mortgage customersProvide feedback to streamline processes such as the Client MAA form, resulting in improved Client relationships, higher team efficiency scores, and lowered rework and processing timesSet all required Tasks and Log Codes in Lending Portal (Updates and Tracking)Review all borrowers income and expenses and other documentation (Maintaining 90 - 95% job performance quality rating on workouts)Received investor guideline training to include FHLMC, FNMA, VA, Private, and FHAUtilize Excel to track and process high volume, time sensitive assignments and adhere to CFPB regulationsSelected out of a team of 15 for a special project to process natural disaster forbearances, with SunTrust Servicing recognized as an industry leader with the "most developed disaster approach for clients"Systems and resources utilized include MSP, Lending Portal, AACER (bankruptcy), FHA Connection, Lexis Nexis, First American Title, PLX/ADM, Sidekick, ClarifireKnowledge of Microsoft OfficeHigh degree of professionalism and confidentiality in handling and having access to sensitive information. Process escrow payments and escrow analysisMonitors flood insurance. Force-placed as required by law, pull and analyze credit reportsCandidate's Name
9231 Stony Crest Cir. #435 Richmond, VA 23235EMAIL AVAILABLEPHONE NUMBER AVAILABLEREFERENCES:Bob Geller Professional contact. Vice President Construction Lending Manager atTruist. Prior boss at SunTrust Mortgage.PHONE NUMBER AVAILABLEGeorge Butler Professional contact. Co-worker. Loss Mitigation for SunTrustPHONE NUMBER AVAILABLECynda Bellamy Personal contact. Disability Teacher in NM.PHONE NUMBER AVAILABLEWhitney Jackson Personal contact. Friend/Mechanic. Manager of Virginia Imports.PHONE NUMBER AVAILABLE/pre> |
